Training & Capability Specialist

About the role

Spin, a FEMSA business unit, manages a financial and digital ecosystem including Spin by OXXO, Spin Premia, and Spin Negocios. This role oversees the commercial training strategy to ensure sales teams effectively promote our financial products and services.

Key facts

What you'll do

• Create and manage the yearly commercial enablement strategy for internal and external sales forces.
• Develop and lead certification models to validate knowledge of new products, features, and regulatory changes.
• Identify training gaps by analyzing sales performance metrics and stakeholder feedback.
• Design and deliver training programs across virtual, hybrid, and in-person formats.
• Manage the onboarding process for new sales personnel to ensure quick integration.
• Coordinate with Product, Marketing, and Operations teams to align sales messaging and execution.
• Oversee the Commercial Training budget and manage external vendors and LMS platforms.

Requirements

• University degree in Human Resources, Psychology, Business Administration, Marketing, or related fields.
• Minimum of 5 years of experience in training and development, specifically for sales teams.
• Background in fintech, technology, SaaS, or financial services.
• Proven ability to simplify complex product information into actionable sales training materials.
• Experience facilitating interactive sessions for large groups.
• Proficiency in managing LMS platforms and CRM software.

Nice to have

• Certifications in training methodologies or coaching.

Skills & tools

• Sales enablement strategy
• Commercial certification design
• Curriculum development
• LMS and CRM management
• Budgeting and vendor management

Practical notes

Spin is an equal opportunity employer and maintains a workplace free from discrimination based on race, national origin, gender, gender identity, sexual orientation, disability, age, or any other protected status.