Sonal Kundwal
Business Consultant with 10+ years of experience across financial services, SOX compliance, internal audit, internal financial controls, business process audits, incident and change management, and business analysis. Strong background in control testing, requirements gathering, process documentation, stakeholder management, and cross-functional delivery.
Experienced in working with German-speaking clients and international teams, including conducting professional meetings in German.
Experience
Manager
Mercer
Gurugram, India
- Collaborate with business stakeholders to gather, understand, and analyse requirements; prepare BRDs, process documentation, and workflow diagrams.
- Conduct meetings in German with German clients and team members to discuss requirements, processes, project updates, deliverables, and follow-up actions.
- Drive process-improvement initiatives, identify opportunities to improve operational efficiency, and coordinate cross-functional and international teams.
- Prepare presentations, reports, and management dashboards to support decision-making and timely project delivery.
Senior Consultant
Ernst & Young (EY GDS)
Gurugram, India
- Conducted process walkthroughs and tested business controls for SOX, internal controls, and internal audit engagements.
- Prepared process flowcharts in English and German using Microsoft Visio; documented audit observations and followed up on remediation plans.
- Performed internal audit activities for German entities and translated audit reports, kick-off presentations, process documents, and flowcharts between German and English.
- Managed multiple client engagements while maintaining accurate documentation, high-quality deliverables, and effective stakeholder communication.
Engineer
Ericsson Global
Noida, India
- Communicated with native German speakers regarding ongoing technical issues; created incidents from field-engineer requests and handled alarm surveillance.
- Coordinated with technical teams to support incident resolution and assessed candidates during German-language interview rounds.
Senior Business Process Associate
DXC Technology
Gurugram, India
- Managed end-to-end reclaim-form processing for European customers and communicated with German-speaking customers and business stakeholders.
- Delivered German-language training to team members and supported the resolution of process-related and customer-service queries.
Education
Institute of Management Technology
PGDM
University of Delhi
B.Sc.
Goethe-Institut
Skills
SOX ComplianceInternal Financial ControlsBusiness Process AuditsGerman Client CommunicationCross-functional CoordinationGerman-English TranslationAuditBoardWorkiva/WdeskSharePoint
Languages
English
Full professional proficiency
German
Full professional proficiency