Workplace Experience Coordinator

About the role

Smartly is seeking a service-focused professional to manage daily operations at our Chicago office. You will serve as the main on-site contact, ensuring our workspace remains organized, welcoming, and functional for staff and visitors.

Key facts

What you'll do

• Oversee daily office functions to maintain a safe and efficient environment.
• Manage inventory, including kitchen, pantry, and hospitality supplies.
• Coordinate catering, snack orders, and beverage services.
• Act as the primary point of contact for building management and external vendors.
• Perform routine office walkthroughs to ensure cleanliness and functionality of all areas.
• Handle mail, shipping logistics, and general office equipment maintenance.
• Greet visitors and prepare meeting rooms for internal and external gatherings.
• Assist with employee onboarding materials and company engagement initiatives.

Requirements

• Previous experience in office administration, facilities, reception, or hospitality roles.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong verbal and written communication skills in English.
• Proficiency with Google Workspace or Microsoft Office.
• Proactive, hands-on approach to problem-solving and office maintenance.

Nice to have

• Experience managing relationships with vendors and service providers.
• Familiarity with Slack or similar collaboration software.

Skills & tools

• Google Workspace
• Microsoft Office
• Slack
• Inventory management
• Vendor relations

Practical notes

• Benefits include 5 weeks of PTO, 11 paid holidays, and unlimited sick leave.
• Package includes 401K with matching, equity grants, healthcare, mental health support, wellness benefits, and learning reimbursements.
• Occasional flexibility is required to support company events or business needs outside of the standard 18-hour schedule.