Event Operations Manager,

About the role

Smartly is hiring a contract manager to refine the infrastructure and technology supporting our global event programs. This role balances technical systems management with hands-on event production to ensure our marketing initiatives run effectively.

Key facts

What you'll do

• Manage event registration platforms, specifically Zuddl, including the design of ticket structures and system configurations.
• Maintain data accuracy by overseeing attendee segmentation and reporting.
• Coordinate with Marketing, Finance, Revenue, and Production departments to align operational goals.
• Handle vendor sourcing, contract vetting, and on-site execution for community events and sponsorships.
• Track event budgets and reconcile expenses to ensure financial targets are met.
• Maintain project timelines and assist senior leadership with program delivery.

Requirements

• Minimum of 3 years of professional experience in event production, marketing operations, or event operations.
• Practical experience managing event registration software and related technical toolsets.
• Ability to manage complex schedules and coordinate with multiple external vendors.
• Proficiency in working across departments, particularly with Commercial and Partnerships teams.
• Strong focus on data integrity and operational precision.
• Ability to work independently in a fast-paced environment.

Skills & tools

• Event registration platforms (Zuddl)
• Data management and reporting
• Budget reconciliation
• Vendor management
• Cross-functional project coordination

Practical notes

• Compensation: $50 to $65 USD per hour.
• Role structure: Approximately 60 percent systems and operations, 40 percent event production.
• Work style: Hybrid.