Sr. Principal, Product Manager

About the role

We are looking for a Sr. Principal Product Manager who will take charge of the agentic and platform functionalities of the Conduct platform. This position is for a senior individual contributor who will directly influence product direction and execution without managing a team. Your leadership will stem from technical expertise and a commitment to high-quality standards, impacting both product and engineering.

Key facts

What you'll do

• Develop and oversee the product strategy and roadmap for Conduct's platform capabilities, including the API, MCP, and headless workflows that cater to both human users and AI agents.
• Define the API surface as a product, including alert queues, review actions, and workflow configurations, ensuring these are treated as product decisions.
• Create a model for extensibility that allows sophisticated customers and external systems to build on the platform, including developer documentation and pricing structures.
• Collaborate with the AI/ML product team to ensure a clear boundary between the intelligence and workflow layers that agents utilize.

• Own non-functional requirements as essential product criteria, including scale, performance, reliability, and security, which are critical for compliance in major financial institutions.
• Convert the regulatory and diligence standards of large banks into a clear non-functional roadmap, recognizing the risks associated with gaps in these areas.

• Establish product requirements for agentic workflows like review, analyst assistance, and automation, ensuring that all actions are recorded and defensible for regulatory scrutiny.
• Work closely with Engineering to ensure specifications are clear enough for implementation without the need for further clarification.
• Engage with AI/ML, Data Science, Professional Services, and Customer Experience teams to prioritize customer needs effectively.
• Maintain awareness of the competitive landscape to develop a distinctive product positioning based on real product capabilities.

• Set high standards for product management in platform and API/MCP areas, influencing others through the quality of your work rather than direct oversight.
• Mentor other product managers in platform and agentic thinking, fostering a culture of knowledge sharing and growth.

What You'll Bring

• A minimum of 10 years in product management, with proven experience in delivering enterprise-scale products.
• Established ownership of API and platform products, having defined developer-facing surfaces and documented specifications.
• Experience managing non-functional requirements, ensuring that aspects like scale and security are integral to the product.
• Background in developing for both human and programmatic users, with familiarity in agent frameworks or MCP surfaces being advantageous.
• Experience with enterprise SaaS products in regulated environments, understanding the implications of compliance and legal exposure.
• Ability to lead through technical expertise and influence, setting standards that others adopt based on the quality of your contributions.
• Excellent written communication skills, capable of producing both product specifications for engineering and strategic documents for executives.
• Proven experience working cross-functionally with Engineering, Design, and Data Science as equal partners.

Preferred Qualifications

• Previous experience in financial services, compliance, or legal technology where AI explainability and auditability are crucial.
• Experience in commercializing AI or ML capabilities, linking model performance to product value and pricing strategies.
• Experience managing products with both user interfaces and developer-facing surfaces, understanding the distinct decision-making processes involved.
• Familiarity with agent frameworks, MCP, or extensibility models as product considerations.

What do we offer?

• Comprehensive healthcare coverage, including medical, dental, and vision, along with a flexible spending account for eligible expenses.
• Stock options.
• Generous personal time off policy with flexible work arrangements to support a healthy work-life balance.
• 401K plan with a 4% match, fully vested from day one.
• Sabbatical program available after six years of service for personal development or rest.
• Employee recognition program to celebrate contributions that align with our core values.

$220,000 - $240,000 a year

This salary range reflects Smarsh's good faith estimate of the potential base pay at the time of posting. Bonus programs will be discussed during the hiring process. Compensation will be determined based on various factors, including internal equity, experience, education, location, and specialty. Cost of living assessments will be conducted for each new hire at the time of offer.

If you don't meet every requirement, we still encourage you to apply. We value diverse candidates and welcome applications from individuals who may not perfectly align with the job description. Research shows that many strong candidates may opt out of the interview process prematurely, so we promote an inclusive and high-performing environment.

Smarsh is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We invite all qualified individuals to apply for career opportunities. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.