Master’s in Management at SMU with experience in product management and UX/UI design, and a Bachelor’s in Computer Science Engineering. Building and delivering customer-centric and technical solutions across digital (app, e-commerce) and retail experiences, with hands-on experience in product documentation and testing. Brings a multi-faceted approach to problem-solving across design and technology.
Experience
Product Manager [Mobile App] (Internship)
PRISM+
Singapore
Nov 2025 — Present
Smart home appliances (IoT devices, mobile app, UX & hardware–software integration)
Conducted market research, competitive analysis, to identify market needs and feasibility with OEM and third-party manufacturers to inform product development for a new line extension
Supported product lifecycle activities across smart IoT products, including requirement analysis, feature scoping, validation, and launch preparation while coordinating closely with engineering, design, and operations teams
Assisted with the new feature rollouts, supported test plan reviews and conducted UAT with engineering team and launch testing, so that product standards are met, issues are resolved, and exceptional user experiences are delivered
Tracked and followed up on outstanding bugs, participated in bug triage discussions and did root-cause analysis of recurring customer pain points and device–app synchronization issues, for timely resolution and release
Price tracking for Smart Door & Gate Lock Bundles and Laundry Racks to decide the price with the best GMV
Coordinated cross-functional (design, development, operations) communication, feedback loops, improvement suggestions and post-release validation to refine features, verify fixes, and reduce rework
Improved conversion rates on the e-commerce website by optimizing customer journey and bundle options by A/B testing and competitor analysis
Created device manuals, training materials, release notes and also conducted app training for CSOs and installers
Visited customers and tagged along with installers to discover bottlenecks in processes, to improve overall issue resolution rate and scheduling with the operations team, also assisted in setup of retail spaces at IT shows and stores
UX UI Designer (Full-time)
LATESHIPMENT.COM
Chennai, India
Jan 2023 — Dec 2024
Post-purchase automation SaaS for the US, Canada, and Australian markets.
Led end-to-end product design, testing and usability reviews during full rebranding from idea to post-launch; executed iterative design sprints and post-launch user research to improve dashboard performance and customer experience
Designed and optimized client-facing branded tracking page templates; increased CTR & CVR by 6.1% and boosted engagement rate to 49.5% by introducing data-backed design changes
Partnered with PM to improve onboarding flows through agile A/B testing, increasing sign-up session completion, reducing drop-offs, and improving conversion rates by 11.5%
Drove no-code adoption to improve operational efficiency for sales and partnerships, to cut manual turnaround time
Advocated for user-centric design and implemented design thinking frameworks across the product lifecycle, collaborating closely with cross-functional engineering and product teams
Product Designer (Full-time)
TAO
Bengaluru, India
Dec 2022 — Jan 2023
A gamified edutainment platform with academic and extracurricular competitions for students to learn and win rewards.
Designed and launched a gamified quiz feature, increasing user engagement by 18% and improving LTV projections.
Created a year-end engagement experience to improved user retention and NPS.
Implemented design thinking throughout a fast-paced and iterative product lifecycle and across teams.
UX UI Designer (Full-time)
MUSE WEARABLES
Bengaluru, India
May 2022 — Nov 2022
A smart wearables company with products like Hybrid Smartwatch, Smart ring, G-Tag, Automotive OS, etc.
Designed and launched a driver-passenger monitoring system in a partnership deal with Renault Nissan.
Created dashboards for supply-chain management by incorporating real-time data visualization and for doctors and healthcare, also designed mobile UI for smart rings & smartwatches.
Education
SINGAPORE MANAGEMENT UNIVERSITY
MSc
Jan 2025 — Present
Relevant Course modules: Marketing, Strategy, Leading Transformation with AI, Business Analytics, Managing People and Organizations, Marketing Research, Introduction to FinTech, Design Thinking and Creative Problem Solving Selected Projects: S-commerce, Livestreaming: A Scalable Sales Channel Vice President - SMU FinTech Club “Leadership Potential Scholarship” Recipient
MEPCO SCHLENK ENGINEERING COLLEGE
B.E.
Aug 2018 — Jul 2022
Skills
Product & Strategy: product development lifecycle management, competitive research, A/B testing, prioritization and backlog refinement, agile sprints, API-driven products, stakeholder collaboration, SQLDesign & Research: UX/UI design, UX research, design thinking, empathy and journey mapping, story boarding, rapid-prototypingTools: Figma, Notion, JIRA (Kanban), Confluence, Miro, Adobe Creative Suite, SharePoint, Microsoft Office, PowerPointAI Tools & skills: Claude, ChatGPT, Cursor, Figma Make, Perplexity, Agentic AI using Activepieces (n8n alternative), AI for design, LLM prompting.Languages: English, Tamil, Hindi, Malayalam, Spanish (elementary)
ADDITIONAL
Product Management Fellowship @ NextLeap
Top Fellow (Top 35/200)
Capstone Project: “Nom Nom: A Street Food App”; Product Teardown: Nike; Product Requirement Document (PRD): Zomato
Certifications
UX Research at Scale (Univ. of Michigan), Foundations of UX Design (Google), IBM Enterprise Design Thinking Practitioner, The language of design: form and meaning (California Institute of the Arts)