Shiwank Kapoor

Leading field sales across India with a team of 20 sales managers. Clocking monthly sales of 80L - 1 cr. Working on expansion as a city-level operating program. Individually drove revenue of 30L + within 2 months. Onboarding 205+ outlets across pubs, cafés, QSRs, and restaurants on a monthly basis. Creating and perfecting sales playbook across different Indian cities. Working closely with cross functional teams to ensure smooth operations.

Led multi-market business development programs across assigned regions. Improved closure efficiency by ~50% through better pitch structuring. Helped close 60+ deals with very high revenue potential. Drove ~35% regional growth with consistent target achievement. Improved YOY regional closure numbers. Worked closely with operations to improve partner activation and onboarding. Helped setup better onboarding and nurturing practices to ensure a low churn and drop off after the initial incubation period.

Managed creator onboarding and monetization programs. Onboarded 100+ content creators on the pay-per-view revenue model. Transitioned the creators from a pre-recorded to a live content model. Built lifecycle dashboards to track activation and retention. This helped reduce overlaps between team members by over 60%. Worked closely with product and growth teams on adoption initiatives.

Scaled partner network from 68 to 500+ across 10 cities. While leading multi faceted team of sales, support & onboarding. Delivered 300% year-on-year growth while maintaining churn below 2%. Used traditional sales frameworks and relationship maintaining skills to have low churn numbers. Built repeatable city-launch and expansion playbooks. after scaling in Hyderabad, led the expansion in other cities. Led and mentored a 7-member sales and growth team. Created a culture built on trust and growth mindset.

Owned sales and onboarding programs across multiple cities in Haryana & Punjab. During this phase launched 10+ cities. Helped achieve a positive CM-1 for both Haryana & Punjab. Led the exclusivity clean up drive and managed to save 2 Cr worth payouts. Led and mentored 30+ member on-ground sales teams across Haryana & Punjab. Supported new city launches, funnel optimization, and CRM hygiene. Grew Hyderabad online ordering market from 10K orders a day to 2L orders a day.