Senior Manager, Facilities Operations, U.S.

About the role

Shield AI operates as a venture-backed defense-tech company dedicated to protecting service members and civilians through the deployment of intelligent systems. The organization develops a comprehensive range of advanced products including Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With a global presence spanning offices and facilities across the United States, Europe, the Middle East, and Asia-Pacific, the company ensures its technology actively supports operations worldwide. This specific role is based in Dallas, Texas and requires a Full Time Employee to oversee and manage the physical operational spaces that enable this critical defense work.

Key facts

What you'll do

a) Oversee the daily maintenance and upkeep of the Dallas, Texas office facilities to ensure a safe and functional environment.

b) Coordinate with internal teams to plan and execute facility improvements that directly support the company's defense-tech mission.

c) Manage vendor relationships and contracts for cleaning, security, and repair services across the United States offices.

d) Ensure strict compliance with all local, state, and federal safety regulations and building codes for the facilities.

e) Supervise the facilities team and provide guidance on operational procedures for the Hivemind and aircraft programs.

f) Develop and implement sustainability initiatives to reduce energy consumption and waste within the company's physical locations.

g) Plan and coordinate office moves, expansions, and renovations to accommodate growing operational needs in the region.

h) Monitor facility budgets and allocate resources efficiently to maintain cost-effective operations for the U.S. division.

i) Facilitate communication between the Shield AI leadership and external property managers regarding facility status and ongoing needs.

j) Support the Aechelon simulation and synthetic reality teams by ensuring their specialized workspace requirements are consistently met.

k) Inspect facilities regularly to identify potential hazards and coordinate immediate remediation to maintain a secure workplace.

l) Organize emergency preparedness drills and ensure all safety equipment is properly maintained and easily accessible at all times.

Requirements

a) Demonstrated experience managing facilities or real estate operations within a corporate or defense-related environment is essential.

b) Strong understanding of building maintenance and general facility upkeep procedures and industry best practices.

c) Proven ability to supervise staff and coordinate multiple projects simultaneously without compromising quality or workplace safety.

d) Familiarity with U.S. federal and state safety regulations and local building codes.

e) Excellent organizational and problem-solving skills to address unexpected facility issues in a timely and effective manner.

f) Ability to collaborate effectively with cross-functional teams involved in autonomy software and advanced aircraft development.

g) Strong written and verbal communication skills for interacting with vendors, executive leadership, and external stakeholders.

h) Willingness to travel occasionally to other U.S. offices or international locations as operational needs dictate.

i) Capacity to manage confidential information and exercise sound judgment when handling sensitive facility-related matters.

Nice to have

a) Prior experience working specifically with defense technology or government contracting environments and their unique regulatory standards.

b) Knowledge of advanced manufacturing or aerospace facility requirements related to aircraft and simulation equipment operations.

c) Proficiency in facility management software systems for tracking work orders, maintenance schedules, and asset inventories accurately.

d) Background in supporting teams utilizing synthetic reality technologies or complex simulation hardware in their daily workflows.

e) Experience managing facilities that house highly sensitive or classified technology requiring enhanced security protocols and procedures.

Skills & tools

a) Proficiency in Microsoft Office Suite and general computer applications for reporting and administrative tasks.

b) Experience with software systems to track work orders and facility service requests efficiently.

c) Knowledge of project management methodologies to coordinate facility upgrades and vendor service agreements effectively.

d) Understanding of basic accounting and budgeting principles to manage departmental facility expenses and operational invoices.

e) Familiarity with Hivemind autonomy software and V-BAT and X-BAT aircraft operational contexts is highly beneficial.

f) Ability to utilize Aechelon simulation and synthetic reality technology documentation for facility planning and layout purposes.

g) Competence in using digital communication platforms to coordinate with international offices across Europe, the Middle East, and Asia-Pacific.

Practical notes

a) This position is situated in Dallas, Texas and requires on-site presence during standard business hours each week.

b) As a Full Time Employee, the successful candidate will work a standard schedule with occasional overtime as needed.

c) The role involves coordinating with Shield AI offices across the United States, Europe, the Middle East, and Asia-Pacific.

d) Candidates may follow up on the application process by visiting www.shield.ai or connecting via LinkedIn for updates.

e) The company maintains an active presence on X, Instagram, and YouTube for corporate updates and cultural insights.