Sr Director, EMEA South COO

About the role

ServiceNow is establishing a new leadership position to manage the expansion and evolution of the EMEA South business. You will serve as the primary deputy to the SVP of EMEA South, focusing on field operations, revenue targets, and high-level customer engagement across France, Italy, Spain, Israel, the UAE, Saudi Arabia, and South Africa.

Key facts

What you'll do

• Act as the primary representative for the SVP of EMEA South in internal reviews, executive briefings, and external customer meetings.
• Manage business performance and hold the regional organization accountable for meeting key targets.
• Oversee strategic planning, pipeline development, demand generation, and customer adoption by directing the extended regional leadership team.
• Ensure that Pan-EMEA initiatives and corporate decisions are executed effectively within the South region.
• Develop and maintain senior-level relationships with customer executives to demonstrate the value of ServiceNow.
• Provide executive sponsorship for complex deals and collaborate with the Strategic Pursuit Lead on deal structure.
• Mentor and develop talent to build a pipeline of future leaders in coordination with country managers.
• Participate in global and EMEA-wide leadership forums to share and implement best practices.

Requirements

• Proven background in enterprise software sales or sales leadership, specifically with complex, multi-stakeholder deals and GTM execution.
• Extensive experience interacting with C-suite executives and the ability to represent the company at a high level.
• Ability to function as a senior decision-maker in a high-growth, fast-paced environment.
• Demonstrated people leadership skills with a focus on building high-performing teams.
• Collaborative mindset, capable of working effectively alongside the Chief of Staff and pursuit functions.
• Experience working within multicultural, multi-country organizations.
• Strong communication skills, both written and verbal, suitable for executive-level interaction.

Nice to have

• Prior experience specifically within the EMEA South region.

Skills & tools

• Enterprise software sales strategy
• GTM execution
• Executive stakeholder management
• Strategic planning and pipeline management
• People leadership and talent development

Practical notes

• This role is subject to ServiceNow work persona policies, which determine flexibility based on proximity to an office.
• Employment is contingent upon obtaining any necessary export licenses or approvals required by government authorities for controlled technology.
• ServiceNow is an equal opportunity employer. Candidates requiring accommodations during the application process should contact globaltalentss@servicenow.com.