Commercial Solution Sales Executive

About the role

This position focuses on generating new business revenue through SaaS license sales. You will achieve this by developing strategic account and territory plans, researching potential clients, and executing field-based sales activities within a defined set of prospects or a specific vertical market. Your efforts will contribute to expanding ServiceNow's market presence and client base.

Key facts

What you'll do

• Build relationships with senior executives across various departments (e.g., CFO, CIO, COO, CDO) for all product sales.
• Map client relationships to the internal account team and coordinate a comprehensive account strategy with a diverse virtual team (including Solutions Consultants, Specialists, Success resources, Partners, and Marketing).
• Act as a trusted advisor to customers by understanding their business needs and demonstrating how ServiceNow can support their IT roadmap.
• Identify and engage appropriate specialist and support resources for deals at the optimal time.

Requirements

• Experience with or critical thinking about integrating AI into work processes, decision-making, or problem-solving. This includes using AI tools, automating workflows, analyzing AI insights, or exploring AI's impact on functions or industries.
• 7+ years of sales experience in software or solutions sales.
• Proven ability to build trusted relationships with current and prospective clients and internal teams.
• Capability to generate new business, negotiate agreements, and maintain strong C-level relationships.
• Demonstrated history of achieving sales targets.
• Ability to grasp the broader strategic vision and ServiceNow's IT plans.
• Experience fostering a customer success mindset in a collaborative team environment.

Skills & tools

• SaaS sales
• Account planning
• Territory planning
• Business development
• AI integration concepts

Practical notes

The base pay for this role ranges from $127,100 to $209,700, plus potential equity, variable/incentive compensation, and benefits. Sales roles typically feature a competitive On Target Earnings (OTE) structure. Total compensation varies based on qualifications, skill level, and work location. Benefits include health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time off, and family leave programs. ServiceNow offers flexible work arrangements, with work personas (flexible, remote, or required in office) assigned based on job nature and location. Eligibility for a work persona may involve confirming the distance between your residence and the closest ServiceNow office.