Advisory Solution Consultant
Job description
Advisory Solution Consultant at ServiceNow.
About the role
ServiceNow is seeking a technical expert to join our Solution Consulting team and drive revenue for our Employee Experience, Customer Workflow, and ITX product lines. You will act as a bridge between our executive, product, and sales teams to deliver high-impact technical demonstrations and strategic positioning.
Key facts
What you'll do
- Lead technical discovery sessions to identify customer pain points and map them to our product capabilities.
- Provide subject matter expertise to sales teams, channel partners, and internal colleagues regarding feature sets and technical architecture.
- Influence the product roadmap by relaying customer feedback and market requirements to the product management department.
- Collaborate with peers to develop and share reusable assets and best practices to improve team performance.
- Represent the company at industry conferences, executive briefings, and trade shows.
- Monitor market trends and competitive activity to maintain a strategic advantage.
Requirements
- Minimum of 7 years of experience in sales engineering or pre-sales solution consulting.
- Demonstrated ability to integrate AI into workflows, decision-making, or problem-solving processes.
- Technical proficiency in the ServiceNow platform or comparable cloud-based software solutions.
- Proven experience in territory management, including pipeline development and sales execution.
- Ability to work cross-functionally with product marketing, professional services, and partner organizations.
- Willingness to travel as required by the business.
Skills & tools
- ServiceNow platform
- Cloud software architecture
- AI-powered workflow automation
- Sales pipeline management
- Technical solution positioning
Practical notes
ServiceNow operates with flexible work personas based on the nature of the role and your proximity to a local office. All employment is subject to the company obtaining any necessary export control approvals or licenses. If you require accommodations during the application process, please reach out to globaltalentss@servicenow.com. The company is an equal opportunity employer and considers all qualified applicants regardless of background.