Senior Recruiter, Customer Success

About the role

You will partner with Customer Success and Revenue Operations leadership to build high-performing teams through intentional, data-driven hiring strategies. This role focuses on influencing talent acquisition outcomes and maintaining high standards while managing full-cycle recruitment for a high-growth public company.

Key facts

What you'll do

• Manage end-to-end recruitment for individual contributor and leadership positions.
• Advise senior stakeholders by utilizing market data, funnel metrics, and candidate insights to shape hiring decisions.
• Build and maintain talent pipelines through proactive market mapping and long-term engagement.
• Improve hiring efficiency by identifying process bottlenecks and simplifying workflows.
• Use AI and modern tools to automate repetitive tasks and enhance the quality of the recruiting process.
• Collaborate across the organization to share knowledge and ensure a consistent, high-bar hiring experience.

Requirements

• 8+ years of full-cycle recruiting experience, specifically managing high-bar, difficult-to-close roles.
• Proven success recruiting GTM talent, including Customer Success Managers, Solutions Engineers, Implementation Consultants, and Sales or Revenue Operations roles.
• Demonstrated ability to partner with and influence senior leadership (Director level and above).
• Experience developing outbound strategies in constrained markets.
• Ability to navigate complex hiring scenarios, ambiguity, and process risk.
• Strong communication skills to manage stakeholder expectations and mitigate hiring surprises.

Skills & tools

• AI-driven recruiting tools
• Full-cycle talent acquisition
• Market mapping and outbound sourcing
• Data-driven funnel analysis
• Stakeholder management and influence

Practical notes

• This position is eligible for an initial RSU grant with no vesting cliff and ongoing performance-based equity opportunities.
• All offers are contingent upon the legal right to work in the United States.
• The company uses Tofu for fraud detection during the application process.
• For reasonable accommodations during the interview process, contact accessibleinterviewing@samsara.com.
• Official communications will only originate from @samsara.com, @us-greenhouse-mail.io, or @mail3.guide.co domains.