Health System Partnership Manager

About the role

This position supports the Provider Group Partnerships team in delivering essential mental healthcare to patients within health systems across the U.S. You will be a key player in driving commercial growth and ensuring successful delivery for our health system collaborations.

Key facts

What you'll do

• Cultivate strong connections with clinical and administrative leaders within health systems.
• Lead initiatives to increase awareness and adoption of our services at the local clinic level.
• Analyze performance data and present clear, actionable insights to partners.
• Develop and execute strategies to expand our presence within partner organizations.
• Drive measurable growth in referrals, adoption, and patient access to care.

Requirements

• A minimum of 5 years of professional experience in areas such as health system account management, healthcare strategy, commercial operations, or business development.
• Proficiency in using data analysis tools like Salesforce reporting, Google Sheets, or business intelligence platforms (e.g., Looker) to interpret performance metrics.
• Demonstrated ability to present data-driven findings and lead discussions with healthcare administrators and clinical teams.
• Proven success in managing and growing complex healthcare relationships, including improving workflows or referral processes.
• A history of meeting and exceeding growth targets, referral volume goals, or revenue objectives, with a clear understanding of how operational improvements impact business outcomes.
• Willingness to travel up to 25% of the time for site visits, enablement sessions, and executive reviews.

Nice to have

• A Master's degree in Health Administration (MHA) or a related healthcare operations field.
• Prior direct experience working within a hospital setting or a large health system network.
• At least 1 year of experience in partnerships or account delivery within a health technology or venture-backed healthcare company.
• Experience implementing "land-and-expand" strategies within health system accounts.

Skills & tools

• Salesforce
• Google Sheets
• Looker (or similar BI tools)
• Presentation software (e.g., Google Slides)

Practical notes

• This is a fully remote position within the United States, excluding Hawaii.
• Benefits include comprehensive health insurance (medical, dental, vision), life and disability insurance, FSA/HSA options, 401(k) plan, generous paid time off including company shutdown weeks, paid parental leave, and an Employee Assistance Program.
• Employees receive a quarterly department stipend for team activities, a new hire home office stipend, and a $50 monthly stipend for internet or cell phone expenses.
• A monthly wellness stipend of $50 is provided.