Phone Support Specialist Arabic
RevolutدبÙFull Time3d ago
Data entryInfosecEducationCustomer supportDevMarketingAdminMicrosoftExecContent writingOpsExcel
Job description
Phone Support Specialist Arabic at Revolut.
About the role
You will serve as the primary voice for our users, resolving inquiries and ensuring high quality service standards. This position focuses on managing customer concerns via telephone while collaborating with internal departments to refine our financial products.
Key facts
What you'll do
- Handle incoming customer calls to provide immediate assistance
- Manage user issues from start to finish to ensure satisfaction
- Maintain professional communication standards that reflect our brand
- Participate in rotating shifts including nights and weekends to maintain 24/7 coverage
Requirements
- Fluency in Arabic and English
- Ability to work flexible hours including nights and weekends
- Strong problem solving skills and attention to detail
Skills & tools
- Telephone support
- Customer service communication
- Issue resolution
Practical notes
- Night and weekend shifts are fully compensated.