Director of Operations

About the role

Reframe Systems builds climate-resilient housing through automated microfactories and a vertically integrated delivery model. We are seeking a Director of Operations to join our executive team and lead the transition from our current prototype facility to a high-volume, multi-site production network.

Key facts

What you'll do

• Manage the transition from our Andover prototype facility to our new 100,000 sq. ft. Billerica, MA production plant.
• Own factory P&L, throughput targets, labor efficiency, and unit cost reductions.
• Develop the organizational playbook and standard operating procedures to scale from one facility to many.
• Oversee plant leadership, including the Plant Manager, to ensure production goals are met.
• Scale the direct labor workforce from approximately 20 to 80+ employees across multiple shifts.
• Implement daily and weekly management rhythms such as S&OP, tiered huddles, and KPI dashboards.
• Establish data-driven continuous improvement processes to eliminate bottlenecks.
• Build and maintain quality and safety systems, including QA/QC gates and CAPA processes.
• Manage supply chain, procurement, inventory, and vendor relationships.
• Partner with Finance to implement real-time cost accounting by work cell.
• Act as a primary user and sponsor for Manufacturing Execution Systems (MES) and operational data tools.

Requirements

• 10+ years of operations leadership experience.
• Direct ownership of at least one large-scale facility launch or ramp in industrial, fulfillment, or advanced manufacturing environments.
• Experience hiring, coaching, and managing Plant Managers and Shift Supervisors through periods of rapid workforce growth.
• Demonstrated ability to build operational infrastructure from the ground up.
• Experience operating in environments where physical assembly is integrated with software, automation, and MES tools.
• Analytical mindset with a history of building metrics systems to inform executive strategy.
• Executive presence with the ability to communicate operational strategy to board members and floor staff.

Nice to have

• Experience managing the transition from a prototype facility to a high-volume production factory.
• Background in volumetric modular construction, automotive, aerospace, or industrial logistics.
• Practical application of Lean, TWI, or Six Sigma methodologies.
• Comfort working in environments where production playbooks and product designs are evolving.

Skills & tools

• Manufacturing Execution Systems (MES)
• P&L Management
• Supply Chain and Procurement
• Continuous Improvement (Lean, Six Sigma, TWI)
• Data Analytics and KPI Dashboarding
• Workforce Scaling and Supervision

Practical notes

• Candidates must be authorized to work in the U.S. without the need for current or future visa sponsorship.
• Reframe Systems is an Equal Opportunity Employer.