Rayden
Community Management and Web3 professional with 6+ years of experience across cryptocurrency exchanges, blockchain projects, and online communities. Specialized in community growth, user engagement, event operations, community retention, reward distribution, bot management, user support coordination, and operational execution.
Known for building active communities, creating engagement strategies, introducing new community initiatives, increasing user participation, and maintaining long-term relationships with community members. Strong understanding of cryptocurrency exchanges and Web3 ecosystems with a proven ability to support community growth while maintaining a positive and engaging environment.
Experience
Senior Community Moderator
KCEX Exchange
Managed and supported the KCEX English community; organized 300+ events; developed growth strategies, introduced engagement initiatives; managed bots and tracking; coordinated reward distribution; assisted users; escalated issues; collected feedback; maintained stability; strengthened user experience.
Key Achievements: Joined when the community had fewer than 1,000 members; organized 300+ events; maintained 3,000+ monthly engagement messages; built strong relationships; developed deep knowledge of community behavior.
Senior Community Admin
BAS Web3 Project
Managed daily operations, engagement, growth strategies, onboarding, campaigns, rewards, feedback collection, and collaboration with internal teams.
Senior Admin
WazirX Community
Managed exchange community operations, engagement, user retention, support escalations, educational campaigns, trading discussions, security concerns, and community feedback.
Education
Master of Business Administration (MBA)
Canada
Skills
Customer Support CoordinationUser Issue EscalationBot Configuration & ManagementUser Dispute ResolutionUser Feedback AnalysisCryptocurrency & Blockchain Knowledge