Antifraud Moderator

About the role

Join Quarks, a social discovery and relationship wellness technology company, as an Antifraud Moderator. You will play a crucial role in safeguarding our platforms and ensuring a secure environment for over 80 million users worldwide. This position is within the Social Discovery team, focused on developing and enhancing products that help people form new connections.

Key facts

What you'll do

Review user profiles and content to identify and block fraudulent activity and policy violations.

Examine user-submitted information for compliance with platform guidelines.

Communicate actively with your team via Slack throughout your shifts.

Provide feedback to the quality assurance department to improve moderation accuracy.

Requirements

Experience using Gmail and Microsoft Office.

Ability to process and manage large volumes of information efficiently.

Demonstrated attention to detail and strong logical reasoning skills.

Willingness to work various shifts, including overnight hours (00:00-06:00) and early mornings (06:00-09:00).

Nice to have

Previous experience in customer support or content moderation for at least 6 months.

Skills & tools

Gmail, Microsoft Office, Slack

Practical notes

This is a fully remote contract position. The company offers paid time off and sick leave, with additional compensation for work on holidays. Employees can also receive reimbursement for physical activity or psychological support sessions.