Product Manager, Expert Community

About the role

Qualitate is developing an AI-powered system to streamline primary research for businesses and investment firms. We are seeking a Product Manager to lead the growth and development of our global expert community. This role is central to building the human intelligence layer of our platform, ensuring a valuable experience for millions of professionals worldwide.

Key facts

What you'll do

• Shape the end-to-end journey for experts, from their initial engagement to their contributions being integrated into our insights. This includes defining and refining strategies for expert acquisition, participation, compensation, retention, and community referrals, as well as the systems that convert expert input into structured data.
• Design and deliver a user-friendly experience across web and mobile platforms that allows experts to easily find relevant opportunities, manage their availability, participate from any location, and access personalized information.
• Establish mechanisms for expert recognition, reputation building, knowledge sharing, and community-driven growth to foster long-term engagement and increase the network's overall value.
• Set clear objectives for expert activation, engagement, and retention, analyzing performance across different user segments and stages of their journey to inform product priorities.
• Collaborate closely with engineering, design, data, and operations teams to translate complex network and marketplace challenges into actionable product initiatives, ensuring rapid delivery and improved outcomes for experts, customers, and the Qualitate platform.

Requirements

• A minimum of 5 years in product management, with significant experience overseeing complex, technology-driven products or platforms.
• Demonstrated experience in building and scaling marketplace, network, or contributor communities, with an understanding that sustained participation is built on trust, autonomy, recognition, and mutual value.
• Proven success in mobile product leadership, including responsibility for user adoption, engagement, retention, and product quality.
• A strong ability to empathize with users through direct research and feedback, ensuring their perspective influences product decisions.
• An AI-first product mindset, capable of thinking in terms of systems, models, data, and workflows, and translating AI advancements into tangible product benefits.
• Experience developing technical systems that involve AI-assisted data processing, human-in-the-loop workflows, or integrated automation, quality control, and operational judgment at scale.
• A quantitative and systems-oriented approach, with the ability to define key performance indicators, analyze user funnels, and link technical choices to user and business results.
• Excellent cross-functional leadership skills, with the ability to foster clarity, build trust, and drive execution across diverse teams.

Nice to have

• Prior experience with expert communities, expert networks, primary research, professional communities, panel businesses, or knowledge marketplaces.
• Background in building products related to identity, reputation, recognition, or member growth.
• Experience in launching and scaling products or operating models from inception in an early-stage company.
• Familiarity with investment research, corporate strategy, consulting, or other workflows that depend on primary intelligence.

Skills & tools

• Product Strategy
• Roadmap Development
• User Experience (UX) Design
• Mobile Application Development
• Community Building
• Marketplace Dynamics
• AI/ML Product Integration
• Data Analysis
• Cross-functional Collaboration

Practical notes

• Benefits include health coverage, flexible paid time off, and paid holidays.
• The role offers a competitive base salary and a meaningful equity grant tied to company growth.