Senior Technical Product Manager with ~14 years of experience delivering payments platforms, B2B SaaS products, and enterprise workflow systems across fintech and enterprise environments.
Proven track record in product ownership, platform modernization, backlog management, Agile delivery, and cross-functional stakeholder alignment, with experience spanning global organizations including Mastercard and high-growth product engineering firms.
Company
Product engineering firm delivering fintech and B2B SaaS platforms for US-based startups and scaleups
Delivered end-to-end a fintech product the client had a model for but no team to build – driving a 3–5x increase in the client's sales pipeline post public launch by translating an ML-driven artist-funding model into a shippable product flow. Rescued a derailed fixed-price project – selected by leadership, restructured requirements, and restored delivery on track Kept a 250+ user enterprise platform stable across 24 months of continuous releases – only 2 rollbacks in the entire period, by enforcing down impact analysis before every enhancement reached development.
Solved a data governance challenge with no clean precedent – defined access rules, placement, and download restrictions for confidential credit scores surfaced to both internal staff and external business partners. Cut BA/PO onboarding time by 50% by building a structured training framework from scratch – one PO trained under it reached full independent readiness to own the flagship enterprise account.
Met federal tax compliance without touching the existing architecture – designed broad-level tax rate mappings aligned to federal standards, replacing a manual error-prone calculation process across mixed-beverage shipments. INNOVIFY Ahmedabad (Remote), GJ UK-based product engineering studio focused on MVP development for early-stage startups after misaligned scope had brought the project to a standstill.
Product Owner
Achieved an 83% pre-sales conversion rate by translating founder visions into clearly scoped, estimable delivery plans that led Delivered a client proof-of-concept in under 3 weeks against a 6-week estimate by sequencing dependencies tightly – cutting the client's path to user testing in half. MASTERCARD Vadodara, GJ Global payments network · role joined via C-SAM acquisition · digital wallets, tokenization, payment flows
Compressed a 2-month delay to 15 days within 2 weeks after being selected by leadership to take over an escalated project – restructured functional specifications and eliminated redundant engineering effort caused by underutilized platform Prevented MC Aid's full-scale build from stalling at requirements – carved a focused, scalable MVP from competing global stakeholder demands by travelling to Mastercard's US office, enabling the Pune engineering team to begin development immediately on BA onboarding. Unblocked MC Connect's modernisation by owning its highest-risk work – broke the messaging monolith into independently deployable microservices, defined scope boundaries with externally hired consultants (E&Y) to keep the capabilities. programme on senior leadership's timeline C-SAM SOLUTIONS Mumbai, MH and trained 3 additional POs as the team scaled.
Built a 24/7 Follow-the-Sun support model for a major US mobile wallet client – managed a 10-member distributed team with zero attrition, placing engineers onsite at the client's US premises for real-time production fixes while offshore Established production support processes ensuring SLA adherence, onsite resource allocation to maintain continuity of business support operations and built a solid team of support engineers capable enough to deliver mission critical support. maintained equal quality overnight.
maintained equal quality overnight.
maintained equal quality overnight.
maintained equal quality overnight.
maintained equal quality overnight.
Delivered raw engineering's first consumer-facing mobile product to development-ready stage – no prior product experience, independently defined requirements and wireframes while leading a 15-developer team on a live enterprise Established and spearheaded the training department at Zycus - managing both product trainings for the clients and internal trainings for the team. Promoted as an SME for the IMDS project in EDS within 6 months of onboarding while providing technical support to both external and internal customers of EDS.
Recognized by the Director of Tracmail for permanently resolving a 5-year escalated computer and printer outage affecting 75% of systems at a Cendant property. Awarded as the SSR for the year 2002 recognized for being the best performer in Tracmail. integration.
Total Web Software Professional (TWSP), TechnoCampus
PG Diploma