Quality Supervisor

About the role

Protolabs is seeking a hands-on leader to manage daily quality control operations at our Rosemount facility. You will guide a team of inspectors, drive process improvements, and ensure all manufactured parts meet strict quality standards.

Key facts

What you'll do

• Supervise daily QC team activities and inspection workflows across shifts.
• Manage staff including hiring, performance evaluations, scheduling, and training.
• Interpret technical drawings and assist the team with GD&T applications.
• Collaborate with Engineering and Design departments to refine inspection processes.
• Maintain compliance with ISO 9001 and ISO 13485 standards.
• Oversee the calibration system and coordinate maintenance for inspection equipment.
• Utilize data to identify and implement continuous improvement initiatives to lower nonconformance rates.
• Provide direct floor leadership to resolve production issues and maintain a strong quality culture.

Requirements

• Associates or Technical degree in a relevant field, or equivalent manufacturing experience.
• Minimum of 2 years of experience in a quality system environment.
• Minimum of 2 years of experience in a supervisory role.
• Proficiency with ISO 9001 standards and lean manufacturing principles.
• Ability to stand, walk, and lift up to 70 pounds.
• Must be comfortable working in a manufacturing environment near machinery and noise.

Skills & tools

• Quality systems and inspection practices
• GD&T
• Problem-solving and continuous improvement methodologies
• Calibration management
• Staff scheduling and performance management

Practical notes

• Eligibility: Due to ITAR regulations, this position is restricted to U.S. Citizens, lawful permanent residents (green card holders), or individuals with refugee or asylee status. Temporary visa holders (e.g., H-1, F-1, TN, L, etc.) are not eligible.
• Benefits: Includes competitive salary, health insurance (traditional or high deductible), HSA with employer contributions, FSA, dental, vision, life insurance, and disability coverage.
• Time Off: 3 weeks of PTO, holiday pay, wellness hours, and volunteer hours.
• Financial: 401k with company match (immediate vesting), Employee Stock Purchase Program (15% discount), and matching grants via the Protolabs foundation.
• Environment: The role requires working in a manufacturing area where eye protection and safety shoes are mandatory.