Inside Sales Representative

About the role

Protolabs is looking for an Inside Sales Representative to manage transactional orders and sales opportunities for our 3D printing and CNC service lines. This entry-level position focuses on driving business growth by guiding customers through the sales cycle and meeting specific revenue targets.

Key facts

What you'll do

• Manage the sales pipeline by moving opportunities through the process and supporting client design iterations.
• Generate new leads and re-engage former contacts through marketing campaigns and events.
• Track performance metrics including call outcomes, scheduled meetings, and revenue growth.
• Conduct discovery calls to understand customer needs and identify opportunities for new or existing accounts.
• Escalate large production opportunities to management to ensure proper resource allocation.
• Promote company webinars, tradeshows, and content to increase brand visibility.
• Respond to incoming sales inquiries via chat, email, and online forms.
• Document all customer interactions and project updates within the CRM system.
• Coordinate with internal teams to ensure project requirements are met.

Requirements

• Bachelor degree or equivalent professional sales experience.
• 0 to 2 years of work experience.
• Self-motivated mindset with a focus on hitting and exceeding sales objectives.
• Ability to manage multiple tasks and prioritize follow-ups to close deals.
• Alignment with company values: We are one team, We are kind, We are makers, We win or we learn, We take ownership.

Nice to have

• Fluency in Dutch or French.

Skills & tools

• CRM software
• Sales pipeline management
• Lead qualification and conversion
• Customer relationship management

Practical notes

• Compensation includes a base wage plus incentives and commissions, determined by experience, skills, and education.
• Benefits include an annual company bonus, access to OpenUp for psychological support, daily office lunches and snacks, and professional development via the internal LEARN platform and external training.
• We encourage applications from all backgrounds regardless of whether you meet every listed qualification.