Prajakta Mahandule
Over All 9.3+ years of professional experience of which 5.7+ years of experience as Business Analyst in Banking, Telecom, Survey Management and 3+ years as developer in Media & Entertainment domains. Experienced in requirements elicitation, stakeholder management, business process analysis, Agile delivery, backlog management, user story creation, UAT support, and cross-functional collaboration.
Backed by 3+ years of Software Development experience, enabling effective communication between business and technical teams and delivery of scalable digital solutions.
Experience
Senior Business Analyst
Infosys
Pune, Maharashtra, IND
Lead requirement workshops with business stakeholders for telecom diagnostic solutions. Convert business requirements into user stories, process flows, and functional specifications. Facilitate sprint planning, backlog refinement, reviews, and retrospectives.
Coordinate with architects, developers, QA teams, and business users to ensure successful delivery. Support UAT, change requests, impact analysis, and stakeholder communications.
Business Analyst
Mphasis
Pune, Maharashtra, IND
Project: Schwab Retirement Center (Banking & Finance) Gathered and documented business requirements for retirement and investment applications. Authored BRDs, FRDs, user stories, process flows, and acceptance criteria. Conducted stakeholder meetings and translated business needs into actionable requirements. Managed product backlog and collaborated with Product Owners for prioritization.
Facilitated Agile ceremonies including sprint planning, grooming, reviews, and retrospectives. Performed gap analysis, impact assessment, and requirement traceability. Supported UAT execution, defect triage, and release readiness activities. Delivered sprint demos and maintained project documentation in Jira and Confluence.
Software Engineer
Cybage Software Pvt Ltd
Pune, Maharashtra, IND
Projects: Ipsos Knowledge Network, Developed enterprise web applications using . NET technologies. Participated in requirement analysis sessions and client discussions. Collaborated with business stakeholders to understand functional needs. Prepared technical documentation and supported production issue analysis. Built strong domain expertise in Survey Management, Logistics, and Media platforms.
Education
Savitribai Phule Pune University
Bachelor of Engineering (B.E.)
Skills
BRD/FRDUser Stories & Acceptance CriteriaUAT CoordinationData AnalysisSQLJiraConfluenceReporting & DashboardsHtmlJavaScriptCSSBankingTelecomMedia & EntertainmentAgile deliverybacklog managementuser story creationUAT supportcross-functional collaborationMS ExcelMS Word
Business Analyst Project Highlights
Banking & Finance
Retirement planning, account opening, investment and contribution workflows.
Telecom
Diagnostic and troubleshooting platforms supporting downstream integrations.
Process Improvement
Requirement traceability, backlog optimization, and Agile delivery governance.
Stakeholder Engagement
Worked with business users, product owners, developers, QA, and leadership teams.