Sr. Talent Development Partner

About the role

PointClickCare is on the lookout for an experienced professional to enhance employee development and foster a culture of continuous learning within the organization. In this role, you will collaborate closely with leadership teams to identify performance gaps and design impactful training solutions that resonate with our mission in the health technology industry. Your work will be in shaping the skills and competencies of our workforce, ensuring that our team is well-equipped to meet the challenges of the evolving healthcare landscape.

Key facts

What you'll do

• Collaborate with HR business partners and senior management to identify skill deficiencies and prioritize essential learning initiatives that align with organizational goals.
• Develop and curate a variety of educational materials, including eLearning modules, instructor-led sessions, and performance support resources tailored to diverse learning styles.
• Oversee the complete instructional design process, from the initial concept and planning stages through to the final implementation and delivery of training programs.
• Lead and facilitate team off-site meetings, workshops, and leadership training sessions to enhance team dynamics and leadership capabilities.
• Monitor and analyze learning metrics to assess the effectiveness of training programs and make necessary adjustments to improve course content and delivery.
• Collaborate with cross-functional teams to ensure that all training initiatives are synchronized with software release schedules and organizational changes.
• Provide coaching and support to managers and team leaders in implementing learning strategies that drive performance improvement.
• Stay abreast of industry trends and best practices in talent development to continuously enhance the effectiveness of training programs.
• Foster a culture of feedback and continuous improvement by encouraging participants to share their experiences and insights regarding training sessions.
• Design and implement evaluation frameworks to measure the impact of learning initiatives on employee performance and organizational outcomes.
• Create a repository of learning resources and tools that are easily accessible to employees for ongoing development.
• Engage with external vendors and consultants as needed to supplement internal training capabilities and ensure a comprehensive learning experience.

Requirements

• A minimum of 10 years of experience in adult education, instructional design, and the development of blended learning solutions is essential.
• A university degree in Adult Learning, Educational Technologies, Instructional Technology, or a related discipline is required.
• Proven expertise in project management, including risk assessment and the ability to manage multiple priorities effectively.
• Strong analytical skills to assess performance challenges, identify underlying issues, and recommend suitable training interventions.
• Demonstrated experience in creating multi-channel learning solutions that are grounded in adult learning principles.
• Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels of the organization.

Nice to have

• Professional certifications such as Certified Training and Development Professional (CTDP) or Certified Professional in Talent Development (CPTD) are advantageous.
• Membership in professional organizations like the Learning Guild or similar associations is a plus.
• Advanced skills in visual design to enhance the aesthetic quality of training materials and presentations.

Skills & tools

• Proficiency in instructional design methodologies and frameworks.
• Experience with multi-channel content development, including eLearning, virtual training, simulations, video production, and job aids.
• Strong project planning skills and the ability to manage stakeholder expectations effectively.

Practical notes

• This position is hybrid, requiring candidates to reside within a reasonable commuting distance to the Mississauga office.
• Regular participation in in-office events and meetings is expected.
• The company offers a comprehensive benefits package, including retirement plan matching, flexible paid time off, parental leave, and wellness resources to support employee well-being.
• PointClickCare is committed to diversity and inclusion and is an equal opportunity employer, providing accommodations for candidates with disabilities upon request at recruitment@pointclickcare.com.
• All employees are required to comply with the company's information security policies.
• Applications are processed through Lever, ensuring a streamlined and efficient hiring process.

About the company

, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office.