Product Manager - Orders Management

About the role

This role focuses on enhancing how healthcare providers manage the order process within senior care settings. You will shape product strategy and execution for order-related functionalities, aiming to improve accuracy, timeliness, and safety for residents and caregivers.

Key facts

What you'll do

• Develop and implement product strategies and roadmaps for order management solutions.
• Guide products through their entire lifecycle, from initial concept to ongoing enhancement.
• Make product decisions based on customer input, market analysis, and business objectives.
• Act as the primary expert for your product area, understanding customer workflows and delivered value.
• Collaborate with engineering, design, sales, and customer success teams to deliver impactful product outcomes.
• Translate customer needs into prioritized requirements for development teams.
• Evaluate new product opportunities and requests using data-driven analysis.
• Identify opportunities to modernize existing products with AI and automation.
• Navigate complex healthcare regulations and clinical environments to inform product direction.
• Ensure product plans align with overall company strategy and growth objectives.

Requirements

• Bachelor's degree in Healthcare, Engineering, Business Administration, or a related field.
• A minimum of 3 years of experience in product management.
• Proven experience managing software products throughout their development cycle.
• Substantial background in healthcare IT, clinical workflows, pharmacy systems, or regulatory systems.
• Ability to influence and align stakeholders across different departments without direct authority.
• Comfort with technical concepts including APIs, integrations, and modern software development.
• Excellent communication and presentation skills, able to explain complex ideas to various audiences.
• Experience developing, launching, or integrating AI/ML capabilities into products.
• Demonstrated success in improving or modernizing established products.
• US base salary range: $115,900 - $128,800 USD.

Nice to have

• Experience with migration tooling, onboarding tools, or clinical workflows for senior care.

Skills & tools

• Product Management
• Roadmap Planning
• Agile Development
• Healthcare IT
• Clinical Workflows
• AI/ML Product Integration
• API Integrations
• Customer Feedback Analysis
• Regulatory Compliance

Practical notes

• Remote employees may be required to travel to Mississauga or Salt Lake City offices for events such as onboarding, team gatherings, and annual meetings.
• PointClickCare is committed to equal employment opportunity and provides accommodations upon request for candidates participating in the selection process. Contact recruitment@pointclickcare.com for accommodation needs.
• Information provided during application is processed and stored by Lever.