Sales Director

About the role

You will own the end-to-end sales cycle for strategic enterprise and ISP partnerships within a designated territory, driving revenue growth from initial contact to closed business. You will act as the primary commercial leader responsible for developing and executing a sales strategy that aligns with Plume's market positioning and growth objectives. This role requires you to build trusted advisor relationships with C-suite stakeholders, translating their business challenges into compelling value propositions centered on our platform. You will leverage data and market insights to identify, qualify, and convert high-potential opportunities while consistently exceeding assigned sales quotas. Additionally, you will collaborate closely with internal teams to ensure seamless deal execution and post-sale integration, maintaining the highest levels of customer confidence. Ultimately, you will be the key driver in expanding Plume's footprint across strategic accounts and new market segments.

Key facts

What you'll do

Conduct in-depth discovery sessions with executive leadership to uncover strategic priorities and translate them into actionable business cases.

Develop and own a multi-channel sales strategy that targets key accounts and maximizes pipeline generation within the assigned territory.

Establish and maintain C-level relationships by positioning Plume as an indispensable partner for digital experience and service delivery transformation.

Qualify and build a robust pipeline of opportunities that align with buyer journey stages and revenue objectives.

Lead complex, multi-threaded sales engagements that involve technical, financial, and operational decision-makers.

Define and communicate the total economic impact of deploying Plume's platform for large-scale service providers and enterprises.

Collaborate with solutions engineering and professional services to design tailored demonstrations and proof-of-concept scenarios.

Own the forecasting, pipeline management, and win-loss analysis for your book of business to inform executive reporting.

Partner with the marketing organization to execute targeted campaigns that accelerate awareness and demand within key accounts.

Ensure a consistent and high-touch handoff process to implementation and success teams upon deal closure.

Champion customer outcomes by aligning roadmap feedback and adoption initiatives with long-term account plans.

Represent Plume at industry forums, analyst briefings, and strategic customer meetings to strengthen brand authority.

Drive the adoption of data-driven sales practices to optimize conversion rates and sales cycle length across the territory.

Requirements

You must possess a Bachelor's degree or equivalent practical experience in a relevant field.

You must have a proven track record of exceeding sales quotas in complex enterprise or channel environments.

You must demonstrate expertise in managing multi-year, multi-threaded sales cycles with multiple stakeholders.

You must have a history of building and sustaining strategic relationships with executive-level decision-makers.

You must be comfortable operating in a fast-paced, matrixed organization with ambiguous priorities and evolving goals.

You must have strong written and verbal communication skills capable of influencing at the C-suite level.

You must be proficient in using CRM systems to manage pipeline, forecast accuracy, and performance metrics.

You must be willing to travel domestically as required to meet with key customers and partners.

Nice to have

Experience in the connectivity, communications, or smart home technology sectors.

Familiarity with Software-as-a-Service (SaaS) metrics, adoption frameworks, and customer success integration.

Knowledge of carrier or ISP business models and procurement processes.

Experience with AI-driven platforms or data analytics tools that inform customer engagement strategies.

Practical notes

Domestic travel within the United States is required.

No specific visa sponsorship information is provided in the source material.

There are no explicit deadlines for application submission mentioned in the source.

The engagement type is not detailed within the provided source text.

Compensation details are not included in the provided source.

The role reports directly to the Senior Vice President, Sales for North America within the organizational hierarchy.

This position is aligned with an innovative, high-growth environment focused on scaling new categories and achieving significant market impact.

Candidates should expect to engage with large-scale, high-visibility projects that contribute directly to the company's strategic objectives.

The successful candidate will be an energetic, self-managed professional capable of navigating complex sales processes with resilience and adaptability.

This is an opportunity to shape the future of connected spaces through a platform that leverages WiFi, advanced AI, and machine learning at massive scale.