Senior Product Manager

About the role

Plenful is seeking experienced Senior Product Managers to join our foundational product management team. As we enter a new growth phase, our focus is on developing solutions that address intricate customer challenges on a larger scale. We are in search of individuals who can provide structure, take ownership, and possess a strong understanding of customer needs.

This position is ideal for those who thrive in dynamic, resource-limited settings and desire the responsibility and close leadership interaction that comes with being an early product hire in a rapidly expanding organization. The role operates in a hybrid work model.

Key facts

What you'll do

• Oversee the entire product development lifecycle, collaborating closely with engineering, design, customer success, and go-to-market teams to deliver high-quality solutions.
• Take full ownership of your product area, including customer research, roadmap creation, prioritization, execution, iteration, and achieving commercial results.
• Convert complex operational workflows into streamlined, scalable product solutions that yield measurable benefits for customers.
• Establish and monitor success metrics, utilizing data, user insights, and business goals to validate assumptions and guide decisions.
• Create a feedback loop with customer success and support teams to continually gather and act on customer insights.
• Engage directly with executive leadership, gaining access, visibility, and accountability from the outset.
• Incorporate healthcare compliance and privacy considerations - such as HIPAA and audit requirements - into product design from the beginning.

Requirements

• A minimum of 5 years of experience in Product Management, particularly in fast-paced, resource-constrained environments.
• Proficiency in using AI tools to enhance your own work quality.
• Experience in developing products from scratch without existing guidelines.
• Ability to simplify complex workflows into clear solutions and make informed prioritization decisions amidst uncertainty.
• Strong writing skills for creating precise PRDs, presenting to a CTO, and facilitating customer discovery sessions with confidence.
• Data-driven decision-making skills, focusing on metrics to inform choices rather than justifying them post-factum.
• A genuine curiosity about challenging, often overlooked problems, driven by a desire to make a positive impact.
• Preferred experience includes B2B software or enterprise SaaS, launching AI-powered or LLM-powered features, platform PM or API product management, leading 0-to-1 product launches, or working in regulated sectors like fintech, healthcare, legal, or government.

Why you'll love working here

• Mission-Driven, World-Class Team: Collaborate with a talented group of professionals united by a significant mission and dedicated to making a difference.
• Opportunities for Growth: Enhance your skills through collaboration with experienced leaders across the organization.
• Flexible Hybrid Work Environment: We support a remote-first culture, with a meaningful office presence in San Francisco and New York. R&D roles follow a hybrid model, requiring two days per week in our San Francisco office.

Benefits & Perks

• Comprehensive Healthcare Coverage: Full medical, dental, and vision insurance for you, with options for family participation.
• 401(k) with Company Match: Plenful matches 50% of the first 3% you contribute.
• Equity: All full-time employees participate in our success through equity sharing.
• Unlimited PTO: Enjoy the flexibility to take time off as needed.
• Daily Lunch Stipend: Receive $100 per week to cover lunch expenses.
• Wellness Stipend: A monthly allowance of $100 to support your health and well-being.
• Commuter Benefits: $100 per month for employees based in San Francisco and New York City.
• Parental Leave: Paid leave to support families as they grow.