Sr. Client Account Manager (Growth)

About the role

This position focuses on expanding revenue for Pinterest's major advertisers within the Greater China Export market. You will manage a portfolio of high-potential accounts, guiding them to become key partners for the platform. Your work will involve developing and implementing strategies tailored to specific industry verticals.

Key facts

What you'll do

• Cultivate and strengthen relationships with a group of high-potential advertisers in the Greater China Export business.
• Engage proactively with clients regarding campaign performance, optimization, and new growth opportunities.
• Manage a specialized portfolio of 10-20 accounts, focusing on verticals like Apps, Ecommerce, or Gaming.
• Develop and customize strategies to align with the unique needs, seasonal trends, and maturity levels of each vertical and advertiser.
• Understand client export business objectives and translate data into actionable insights and compelling narratives.
• Become proficient in Pinterest's campaign best practices, especially for lower-funnel and performance-driven products relevant to export advertisers.
• Drive measurable results, optimize campaigns, and provide clear performance updates and recommendations to partners.
• Lead client meetings, including business reviews and optimization sessions, to identify objectives and challenges across your portfolio.
• Identify and pursue cross-sell and upsell opportunities to help the team achieve revenue targets, utilizing structured playbooks and testing frameworks.
• Advise advertisers on media strategies covering targeting, bidding models, creative, measurement, and alpha/beta testing.
• Offer expertise on Pinterest's product and service features, staying current with the evolving ad product roadmap.
• Collaborate with internal teams such as SS&O, Product, Measurement, Creative Strategy, and Performance Solutions to resolve complex issues and scale successful approaches.
• Maintain accurate forecasts and pipeline visibility for your accounts, highlighting key opportunities and risks.
• Contribute to the creation and documentation of segment-specific playbooks, including best practices and operational cadences, and share insights with the team.

Requirements

• 5-7 years of experience in digital advertising or media sales, specifically managing performance-oriented advertisers and client relationships.
• Experience with Greater China Export advertisers is mandatory.
• Experience with Ecommerce, Retail, Apps, or Gaming advertisers is highly preferred.
• Demonstrated ability to manage a scaled portfolio of 10-20 accounts with clear prioritization and strong execution.
• Proven track record of delivering impactful, data-backed recommendations and storytelling.
• Strong communication skills and experience managing multi-stakeholder projects across different geographies and functions.
• Ability to work effectively in a fast-paced environment with both technical and non-technical partners.
• Expertise in digital advertising and media sales, including campaign optimization, analytical problem-solving, and platform knowledge.
• Technical understanding of performance-oriented channels like Search, Shopping, Display, or Social advertising technologies.
• Fluency in both business Mandarin and English is required.
• Willingness to undertake business travel.
• Bachelor's degree is required.

Practical notes

This role is not eligible for relocation assistance. The position requires in-office collaboration or client-facing presence, typically 2 days per week, necessitating a commutable distance to the Singapore City office. Pinterest uses AI in its hiring process to assess foundational skills and collaboration with AI, emphasizing the ability to explain your approach and thought process.