Sr. Executive Business Partner

About the role

This role partners directly with senior leadership, acting as a critical support system for their operational and strategic endeavors. You will manage the daily rhythm and anticipate needs, enabling executives to focus on high-impact decisions.

Key facts

What you'll do

• Oversee the complete operational flow for one or more senior executives, including calendar management, travel arrangements, meeting preparation, and communication strategies.
• Drive the preparation and briefing process for significant engagements such as leadership offsites, board reviews, and cross-functional alignment meetings, offering insights and developing a point of view.
• Serve as a central point of contact, coordinating with various departments, tracking commitments, and ensuring action items are completed.
• Undertake specific projects and workstreams on behalf of your executive to advance organizational priorities and initiatives.
• Develop and implement AI-assisted workflows for tasks like briefing synthesis, research, communication drafting, and scheduling.
• Maintain a deep understanding of the executive's organizational landscape, including key relationships, ongoing projects, and team dynamics, identifying potential risks.
• Handle confidential information with utmost discretion, exercising sound judgment in decision-making and escalation.

Requirements

• A minimum of 7 years of experience supporting senior executives within a dynamic, high-growth technology company, with a proven history of managing executive operations and strategic initiatives from start to finish.
• Demonstrated capability to operate effectively at both the execution and strategic levels, managing daily tasks while contributing to broader objectives.
• A track record of independent work, effectively managing competing priorities, making sound decisions without constant escalation, and ensuring follow-through.
• Proven experience handling sensitive information related to compensation, personnel matters, and strategic planning with discretion.
• Active proficiency with AI tools in daily work, with the ability to describe how workflows have evolved and a willingness to share learnings with colleagues.
• Strong written and verbal communication abilities, including drafting communications that accurately reflect executive voice and representing them in cross-functional discussions.
• Comfort working with incomplete information, taking initiative to move forward, and navigating uncertainty.

Nice to have

• Experience building and documenting AI-powered workflows and sharing best practices with a team.

Skills & tools

• AI tools for workflow automation and information synthesis.
• Executive calendar and travel management systems.
• Communication and collaboration platforms.

Practical notes

• Pendo operates with a hybrid culture, requiring 3 days in the office per week unless designated as remote.
• Pendo is an equal opportunity employer committed to diversity and inclusion.
• Pendo provides reasonable accommodations for applicants with disabilities. Requests can be sent to accommodation@pendo.io.