Lead Expert - Perimeter Mall

About the role

You will serve as a primary leader for the showroom team at Perimeter Mall, focusing on driving sales performance and delivering high-quality customer interactions. This position involves managing daily operations while ensuring the brand experience remains consistent and engaging for every visitor.

Key facts

What you'll do

• Guide and mentor showroom staff to reach and exceed individual and store-wide sales targets.
• Manage the day-to-day functions of the retail space to maintain operational excellence.
• Facilitate demonstrations of fitness equipment to help potential members understand the value of the product.
• Address customer inquiries and resolve issues to ensure satisfaction throughout the buying process.
• Monitor store metrics and report on performance trends to regional leadership.

Requirements

• Proven experience in a retail sales or customer-facing leadership role.
• Ability to work a flexible schedule, including weekends, evenings, and holidays as required by retail operations.
• Strong communication skills with the ability to articulate product features clearly.
• Demonstrated capacity to lead a team and foster a collaborative environment.

Skills & tools

• Retail management software
• Sales performance tracking
• Customer relationship management systems
• Public speaking and presentation

Practical notes

• This role requires physical presence at the Perimeter Mall location in Atlanta.
• Candidates must be authorized to work in the United States.