Lead Expert - Hartford Westfarms

About the role

Join our retail team as a primary sales leader where you will drive revenue and mentor staff in a high-energy environment. You will serve as the store benchmark for performance, balancing individual sales targets with floor leadership responsibilities.

Key facts

What you'll do

• Meet and exceed monthly sales goals and commission accelerators.
• Engage walk-in customers, explain the product portfolio, and close sales.
• Audit CRM lead management to improve team conversion rates.
• Provide real-time coaching to store experts when the manager is away.
• Lead product demonstrations to build customer confidence.
• Handle inventory, visual merchandising, and event setup duties.

Requirements

• 2+ years of retail sales experience, preferably in a commission-based setting.
• Proven history of hitting or exceeding sales targets.
• Ability to mentor peers and lead a floor team without formal management authority.
• Experience managing a book of business and auditing CRM data.
• Ability to stand for long periods and lift 35 lbs or more.
• Capability to physically demonstrate equipment during trials.

Skills & tools

• CRM management
• Sales floor leadership
• Product demonstration
• Inventory and merchandising

Practical notes

• Benefits include medical, dental, vision, 401k, tuition reimbursement, student loan paydown, and an Employee Stock Purchase Plan.
• Perks include paid parental leave, fertility support, childcare discounts, and free access to the Peloton Digital App.
• Applicants must not use AI tools during any stage of the hiring process.
• Peloton does not charge fees for recruitment or training.
• All official communications will originate from an @onepeloton.com email address.