Growth Management- Manager

About the role

This position sits within the Lending team and focuses on solving business challenges across the full lending lifecycle. You will work on customer targeting, acquisition, partner performance, operations, and growth initiatives. The role involves close collaboration with Product, Risk, Marketing, and external lending partners to identify opportunities and drive measurable business results.

Key facts

What you'll do

• Take ownership of significant business problems throughout the digital lending process
• Find ways to strengthen customer acquisition, conversion rates, partner outcomes, and operational workflows
• Build customer segmentation models that inform targeted acquisition, engagement, and conversion efforts
• Collaborate with lending partners to assess performance, spot obstacles, and implement improvements
• Review customer journeys across digital and assisted channels, including call center touchpoints, to enhance experience and results
• Create and evaluate experiments, new programs, and process updates, then turn findings into repeatable solutions
• Build dashboards and define performance indicators that support quicker, more informed decisions
• Combine customer insights, market signals, and data analysis to surface new growth possibilities
• Coordinate with cross-functional groups to move initiatives from concept through delivery
• Deliver clear, evidence-based recommendations to senior leaders and shape strategic direction

Requirements

• 5 to 9 years of experience in Business Analytics, Strategy, Consulting, Business Operations, Growth, or comparable functions
• Strong commercial instincts with the ability to link data findings to business results
• Advanced proficiency in SQL and Python
• Solid problem-solving abilities and structured analytical thinking
• Proven stakeholder management skills with capacity to influence without direct authority
• Comfortable operating in fast-moving, ambiguous settings and taking responsibility beyond formal scope

Nice to have

• Experience with BI tools
• Background in fintech, lending, banking, consumer internet, or other high-growth sectors

Skills & tools

• SQL
• Python
• BI tools
• Customer segmentation
• Business dashboards
• Experiment design and measurement
• Stakeholder communication

Practical notes

• The company has over 500 million registered users and more than 25 million merchants
• Work environment emphasizes flexibility, inclusion, fast decision-making, and individual ownership
• Compensation is designed to create wealth for the right candidate