Cloud Operations Manager

About the role

We are looking for a Cloud Operations Manager to enhance our cloud, GPU compute, and edge device infrastructure. This role involves bringing structure to our AWS environment, establishing efficient CI/CD practices, and guiding our IT team to build dependable, scalable systems that support engineering progress.

Key facts

What you'll do

• Lead and develop IT operations personnel, offering technical direction, defining clear workflows, and improving their cloud engineering abilities through practical guidance.
• Manage and advance our AWS infrastructure, implementing sound architectural approaches, cost management strategies, security enhancements, and disaster recovery plans for web, AI/ML, and edge computing.
• Create and maintain automated CI/CD systems for infrastructure and applications, supporting deployments of containers, hardware-dependent services, and ML models.
• Enhance operational maturity by developing documentation, runbooks, change management protocols, incident response plans, and knowledge sharing procedures for cloud and edge systems.
• Collaborate with engineering teams to provide infrastructure that allows for rapid, secure deployments while ensuring system stability and security.
• Oversee incident resolution, conduct post-incident reviews, and implement preventative measures to minimize recurring issues.

Requirements

• Minimum 5 years of hands-on experience with AWS services such as EC2, RDS, S3, ECS, Fargate, IAM, infrastructure as code, networking, and security groups, including architecture and troubleshooting.
• Solid background in CI/CD tools like GitHub Actions, Jenkins, GitLab CI, or CircleCI, encompassing pipeline design, testing methodologies, and deployment automation.
• Proven experience in managing and developing technical team members, with the ability to patiently coach less experienced engineers through complex technical challenges.
• Demonstrated success in implementing and maintaining operational processes, including documentation standards, change management, on-call schedules, and incident response.
• Understanding of cloud security principles, IAM policies, SOC 2 considerations, and the use of infrastructure as code for audit purposes.
• Strong communication skills, capable of explaining technical details clearly to both engineering colleagues and non-technical individuals.

Nice to have

• Experience in optimizing costs for ML/GPU workloads.
• Proficiency with Terraform or CloudFormation for infrastructure as code.
• Familiarity with Kubernetes or other container orchestration platforms.
• Experience with monitoring and observability tools such as DataDog, CloudWatch, Grafana, or PagerDuty.
• Background in Site Reliability Engineering (SRE) practices.
• AWS certifications (e.g., Solutions Architect, SysOps Administrator).
• Experience with SOC 2 compliance and security audits.
• Scripting abilities in Python, Bash, or Ruby for automation tasks.

Skills & tools

• AWS
• CI/CD tools (GitHub Actions, Jenkins, GitLab CI, CircleCI)
• Infrastructure as Code (IaC)
• Containerization
• Incident Management
• Process Development
• Team Leadership
• Cloud Security

Practical notes

• Visa sponsorship is not provided for this role.
• Travel is not expected.
• Benefits information is not specified.
• Please submit your application to be considered.