Social Media Manager
Job description
Social Media Manager at Outreach.
About the role
Outreach is looking for a social media professional to manage our corporate brand presence and executive thought leadership. You will shape how we communicate our agentic AI platform to revenue leaders and technology decision-makers across our digital channels.
Key facts
What you'll do
- Develop and manage the corporate social media strategy to increase brand recognition and engagement.
- Create content that highlights our AI innovation, customer success stories, and leadership perspectives.
- Manage and expand the employee advocacy program to help team members share company updates.
- Partner with company executives to build and maintain their individual social media presence.
- Coordinate social media activations for product releases, marketing campaigns, and industry events.
- Analyze social data and industry trends to provide actionable insights for future strategy.
- Report on key performance indicators to demonstrate growth and impact.
Requirements
- Minimum of 5 years of experience in social media, digital storytelling, or brand communications.
- Background in B2B SaaS or the technology sector.
- Demonstrated success in managing corporate and executive social programs.
- Strong interest in AI and how new technologies can improve marketing outcomes.
- Advanced writing and editing abilities with the capacity to adjust tone for different audiences.
- Expert knowledge of LinkedIn, including organic growth strategies and paid campaign management.
- Ability to work across departments including PR, product marketing, and design.
Nice to have
- Experience overseeing social media agencies.
- Familiarity with employee advocacy software.
- History of managing executive thought leadership initiatives.
Skills & tools
- Social media strategy
- Executive communications
- B2B marketing
- Data analysis and reporting
- LinkedIn platform management
- Content creation
Practical notes
Benefits include flexible time off, 401k, and comprehensive medical, dental, and vision insurance. We offer a parental leave program that includes options for a paid night nurse and a gradual return to work. We also provide infertility and assisted reproductive services. Outreach supports various employee resource groups such as the Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military. We encourage all interested candidates to apply, even if you do not meet every listed requirement.