Lead Proposal Manager

About the role

Outreach is seeking an individual contributor to manage the lifecycle of security questionnaires and formal buyer requests. This position focuses on ensuring compliance and accuracy for complex sales deals by coordinating input across internal technical and legal teams.

Key facts

What you'll do

• Manage the end-to-end process for security questionnaires including DDQs, SIG, CAIQ, and VSAQ, alongside RFPs and RFIs.
• Handle a high volume of inbound requests, prioritizing tasks based on deal urgency and service level agreements.
• Collaborate with Account Executives and Solution Consultants to define proposal plans, deadlines, and win strategies.
• Gather technical and legal input from Security, Product, Engineering, and Legal departments.
• Oversee the company Trust Center and maintain a repository of approved content and templates.
• Utilize and manage questionnaire portals such as OneTrust and Whistic.
• Monitor proposal metrics and turnaround times to identify process bottlenecks.
• Evaluate and recommend new tools to improve the scalability of the response process.

Requirements

• Minimum of 4 years of experience in proposal management, bid management, or deal desk roles, preferably in B2B SaaS.
• Knowledge of security and compliance frameworks including SOC 2, ISO 27001/27701, GDPR, CCPA, NIST, and AI governance standards like ISO 42001.
• Proven ability to manage multiple concurrent projects under strict deadlines.
• Proficiency in using AI tools to optimize workflows and content generation.
• Strong writing skills to translate technical information into clear, buyer-facing language.
• Experience managing content libraries or knowledge bases.
• Ability to coordinate cross-functional stakeholders without direct authority.

Nice to have

• Experience with RFx management or proposal automation software such as Responsive, Loopio, or RFPIO.
• Background in supporting enterprise-level sales cycles.

Skills & tools

• Security frameworks: SOC 2, ISO 27001, GDPR, CCPA, NIST, ISO 42001.
• Questionnaire platforms: OneTrust, Whistic.
• RFx management tools.

Practical notes

Benefits include flexible time off, 401k, comprehensive medical, dental, and vision coverage, and a parental leave program featuring night nurse options. The company also provides infertility benefits, employee referral bonuses, and various employee resource groups. Outreach is an equal opportunity employer and encourages applications from individuals of all backgrounds.