Supervisor Repossession/Remarketing

About the role

Oportun is a mission-driven financial services company dedicated to making financial goals accessible. This role involves overseeing the process of vehicle repossession and subsequent remarketing to maximize recovery. You will manage external partnerships and ensure compliance with all regulations.

Key facts

What you'll do

• Direct daily operations and team performance, including hiring, training, and development.
• Create and refine strategies for remarketing vehicles and managing vendor relationships.
• Oversee interactions with vendors for assignments, storage, transport, and auctions, addressing any issues.
• Develop solutions to enhance vehicle value and optimize sales processes.
• Ensure the proper management and protection of collateral throughout the process.
• Monitor inventory from auction assignment to sale, assessing performance.
• Coordinate vehicle sales, ensuring timely transport, title processing, and compliance with legal sale dates.
• Manage documentation for all vehicle redemptions.
• Schedule vehicle sales at auctions to meet established timeframes.
• Conduct pre and post-sale audits to verify expenses.
• Maintain strong relationships with internal and external partners to improve recoveries and efficiency.
• Ensure all actions comply with company policies and legal requirements.
• Lead a team focused on timely vehicle sales at optimal prices, monitoring reports and providing coaching.

Requirements

• Bachelor's degree in a business-related field, or equivalent demonstrated experience.
• 3-5 years of experience in a supervisory capacity is preferred.
• Proven ability to analyze key performance indicators and set operational goals.
• Skill in identifying and resolving operational challenges.
• Capacity to anticipate and address both immediate and future issues.
• Adaptability and flexibility in a changing environment.
• Ability to positively influence employee engagement.
• Strong written and verbal communication abilities.
• Excellent organizational and time management skills.
• In-depth understanding of auto auction operations.
• Familiarity with vehicle repossession and title processing procedures.
• Proficiency with Microsoft productivity software, including Excel, Word, PowerPoint, Teams, and Visio.
• Personal attributes: commitment, even temperament, integrity, attention to detail, and problem-solving skills.
• Negotiation skills to achieve profitable and satisfactory deal outcomes.
• Business acumen, including an understanding of market dynamics and competition.

Skills & tools

• Microsoft Excel
• Microsoft 365
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Teams
• Microsoft Visio

Practical notes

• Salary range listed is for base salary only and does not include other compensation or benefits.
• Individual pay is determined by work location, skills, experience, and education.
• Oportun is an equal opportunity employer.