Sales Operations Analyst

About the role

OpenGov is on the lookout for a Sales Operations Analyst to enhance our Commercial Operations team. In this role, you will play a crucial part in streamlining our deal desk and sales management processes. Your responsibilities will include overseeing pricing strategies, managing contract documentation, and ensuring smooth order execution, all aimed at optimizing our revenue operations.

Key facts

What you'll do

• Collaborate closely with sales, business development, and field teams to minimize delays in deal execution, ensuring a process from start to finish.
• Prepare and manage order forms while coordinating with resellers, distributors, and cooperative contract vehicles to ensure alignment and compliance.
• Conduct thorough pricing analyses to assist in structuring deals effectively, thereby enhancing deal economics and profitability.
• Develop and maintain dashboards that monitor deal performance, providing valuable insights to management for informed decision-making.
• Ensure data integrity within Salesforce, maintaining accurate records of bookings and Annual Recurring Revenue (ARR) for reliable reporting.
• Identify opportunities for process improvements that can support the company's growth and scalability, implementing changes as necessary.
• Generate ad hoc reports and analyses to support the company's commercial objectives, providing actionable insights to drive performance.
• Assist in training new team members on sales operations processes and tools, fostering a collaborative and knowledgeable team environment.
• Participate in cross-functional meetings to provide updates on deal statuses and operational challenges, ensuring transparency and alignment across teams.
• Monitor industry trends and competitive landscape to inform pricing strategies and operational improvements.
• Support the sales team with any inquiries related to deal execution and operational processes, acting as a resource for best practices.

Requirements

• A minimum of 1 to 3 years of relevant experience in sales operations, deal desk, finance, or partner operations is essential.
• A Bachelor's degree in Accounting, Finance, Business, or a related discipline is required.
• Proven experience in managing intricate B2B SaaS deal structures is highly desirable.
• Strong analytical skills coupled with excellent verbal and written communication abilities are crucial for success in this role.
• The ability to adapt to changing priorities in a dynamic, fast-paced environment is necessary.
• Advanced proficiency in Google Suite or Microsoft 365 is required for effective task management and collaboration.

Nice to have

• Familiarity with Salesforce is a plus, as it is integral to our operations.
• Experience with Configure Price Quote (CPQ) software, Tableau, or Outreach will be advantageous.
• Previous exposure to revenue recognition principles and practices is beneficial for understanding financial implications.

Skills & tools

• Proficient in Salesforce for CRM and reporting purposes.
• Knowledge of CPQ software for pricing and quoting processes.
• Experience with Tableau for data visualization and performance tracking.
• Familiarity with Outreach for sales engagement and communication.
• Competency in Google Suite and Microsoft 365 for productivity and collaboration.
• Strong data analysis skills to interpret metrics and drive decision-making.
• Understanding of revenue recognition to ensure compliance and accuracy in financial reporting.

Practical notes

OpenGov offers a comprehensive benefits package that includes healthcare coverage, a 401(k) plan with company matching, paid parental leave, wellness stipends, contributions to Health Savings Accounts (HSA), and a flexible vacation policy to promote work-life balance. Additionally, our office provides catered lunches weekly, fostering a collaborative and enjoyable work environment. The final salary for this position will be determined based on individual qualifications and experience, ensuring that we recognize and reward talent appropriately.

Join us at OpenGov, where your contributions will directly impact our mission to enhance government transparency and efficiency through innovative technology solutions. If you are a proactive and detail-oriented professional looking to make a difference, we encourage you to apply for the Sales Operations Analyst position.

About the company

's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov. com http://OpenGov. com.