Practice Manager

About the role

You will oversee daily clinic operations to ensure high-quality primary care delivery for our members. This role focuses on managing staff performance, maintaining service standards, and fostering a positive environment for both patients and employees.

Key facts

What you'll do

• Supervise clinic staff to maintain efficient workflows and high service standards.
• Monitor operational metrics to ensure the clinic meets performance goals.
• Support the clinical team by managing administrative tasks and office logistics.
• Address patient feedback to ensure a positive experience across all interactions.
• Coordinate with regional leadership to implement company policies and clinical procedures.

Requirements

• Proven experience in healthcare management or clinic operations.
• Ability to lead and develop teams in a fast-paced environment.
• Strong understanding of patient care standards and operational efficiency.
• Proficiency in managing daily administrative and clinical support functions.

Practical notes

• Benefits include medical, vision, and dental insurance plans.
• Employees receive free One Medical memberships for themselves and three friends or family members.
• Financial benefits include a 401(k) with company match and company-paid short and long-term disability insurance.
• Time off includes flexible paid vacation and wellness leave.
• Staff are eligible for a paid four-week sabbatical after every five years of service.
• Additional perks include an Employee Assistance Program and a paid subscription to Urban Sitter for child and senior care needs.