Administrative Assistant/Front Desk Coordinator

About the role

You will serve as the primary representative for patients visiting our Bellevue facility. This position focuses on facilitating access to medical services while maintaining a welcoming and professional environment. You are responsible for the physical presentation of the lobby and act as the initial point of contact for patient inquiries and feedback.

Key facts

What you'll do

• Greet patients and manage the front desk area to ensure a positive arrival experience.
• Address patient concerns and provide direct assistance to resolve issues.
• Maintain the lobby and reception space to meet company aesthetic standards.
• Assist the Operations Manager, Practice Coordinator, and clinical staff with daily administrative tasks.
• Remove obstacles that prevent patients from receiving timely care.

Requirements

• Experience in a customer-facing or service-oriented role.
• Ability to manage front-office operations in a healthcare setting.
• Strong communication skills for interacting with patients and medical staff.

Skills & tools

• Front desk management
• Patient relations
• Administrative support
• Office coordination

Practical notes

This role requires a high level of professionalism and a commitment to service excellence. Please submit your application through the official portal to be considered for this position.