Administrative AFront Desk Coordinator/Administrative Assistant

About the role

One Medical is hiring an administrative professional to serve as the first point of contact for patients at our Palo Alto facility. This role combines front desk operations with general administrative support to ensure a high-quality patient experience. You will help maintain our standard of care by managing daily office workflows and assisting our clinical teams.

Key facts

What you'll do

• Greet patients upon arrival and manage the check-in process.
• Handle administrative tasks to support daily clinic operations.
• Coordinate with clinical staff to ensure patient needs are met efficiently.
• Maintain office organization and uphold service standards.

Requirements

• Ability to work on-site in Palo Alto.
• Strong communication skills for patient interaction.
• Commitment to a service-oriented work environment.

Skills & tools

• Proficiency in standard office software and administrative systems.
• Experience in patient-facing or customer service roles.

Practical notes

Benefits include free One Medical memberships for you and three others, medical, vision, and dental insurance, and a 401(k) with company match. Employees receive generous paid time off and a four-week paid sabbatical after every five years of service. We also provide life insurance, disability coverage, and access to childcare support through Urban Sitter. This position is only available to candidates authorized to work in the U.S.