Customer service oriented professional who works collaboratively to ensure quality operations. Able to coordinate the medical office administrative and clerical duties to ensure effective patient services and ideal patient volume and flow. Bilingual in English and French. Combines judgment and experience to create sound solutions to resolve problems.
Strong time management skills with ability to establish priorities to meet timelines. Works well in team-based environments with emphasis on quality, performance, and accountability. Proficient in Microsoft Office Applications – Word, Excel, and Power Point, with typing speed of 38 WPM.
South Park Rehab Center
Memphis, TN
Cleaned patient rooms and any other areas assigned in accordance with procedures. Worked independently with minimal supervision and met established deadlines. Promoted and engaged in proper safety and infection control practices. Respected patient privacy and maintained confidentiality standards.
Cash Saver
Memphis, TN
Offered fast and friendly service, operated cash register, scanned merchandise, accepted payments, stocked merchandise, and maintained the overall appearance and cleanliness of work area. Worked as part of a team and interacted with diverse customers and staff members. Accounted for cash drawer at end of shift. Followed policies as they related to customer confidentiality.
Save A Lot
Memphis, TN
Served as direct point of contact and delivered excellent customer service with a positive attitude. Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work area clean and organized. Worked in a professional, team-oriented manner, followed policies and procedures, and interacted with diverse customers and staff.
Burger King
Memphis, TN
Prior work history includes experience as a Front Counter Associate.
Buckman Boys and Girls Club
Memphis, TN
Prior work history includes experience as a Phone Assistant.
Associate of Science Degree
Full Time Student: Healthcare Management. Introduced to concepts including human resource management, business operations, accounting, payroll, insurance billing procedures, appointment scheduling, management and security of electronic medical and health records, EHR software usage, customer service, interpersonal communication, leadership, management, medical administrative procedures, and HIPAA compliance.
Program emphasized critical thinking skills in a diverse environment.