Principal Product Manager

About the role

You will lead the product strategy for break-fix automation within the NVIDIA AI factory infrastructure. This role focuses on building self-healing systems for DGX Cloud to ensure operational reliability and high availability for cloud partners.

Key facts

What you'll do

• Direct the roadmap and strategy for automation systems that manage repairs across diverse vendors and cloud providers.
• Establish criteria for automation confidence, issue blocking, and human intervention to maintain operational safety.
• Design operator interfaces for repair queues and audit trails to assist on-call engineers.
• Connect failure detection systems with automated resolution workflows.
• Set repair service level objectives and track metrics for fleet health, including time-to-drain and time-to-healthy.
• Partner with SRE teams and hardware vendors to streamline RMA processes and repair workflows.

Requirements

• 15+ years of experience in platform, infrastructure, or MLOps product management.
• BS or MS degree in Engineering, Computer Science, or a related technical field.
• Proficiency in distributed systems, workflow orchestration, and automation safety.
• History of managing products with significant operational impact and blast radius considerations.
• Ability to design operator-focused workflows for high-pressure environments.
• Experience aligning cross-functional engineering and vendor teams.

Nice to have

• Background in GPU infrastructure, datacenter operations, or AI factory environments.
• Experience managing large-scale RMA logistics and vendor SLAs.
• Expertise in reliability engineering, SLO development, or fault-injection testing.
• Prior work with hyperscaler infrastructure or cloud service providers.
• Experience developing Agentic AI workflow software.

Skills & tools

• Distributed systems
• Workflow orchestration
• MLOps
• Infrastructure product management
• SLO and metrics frameworks
• Operator UX design

Practical notes

• Base salary range: 240,000 USD to 379,500 USD.
• Compensation includes equity and benefits.
• Application deadline: July 15, 2026.
• NVIDIA uses AI tools during the recruitment process.
• NVIDIA is an equal opportunity employer committed to inclusive hiring practices.