Strategy & Operations Director

About the role

This position sits within the COO Office, reporting to the VP of Strategy & Operations. You will manage high-priority initiatives and translate company goals into operational results across the organization.

Key facts

What you'll do

• Act as a strategic partner to the VP of Strategy & Operations to define business priorities and executive recommendations.
• Manage cross-functional workstreams from initial scoping through to final delivery.
• Analyze complex business problems to provide data-driven solutions.
• Coordinate stakeholders to resolve dependencies and remove execution blockers.
• Build and refine operating models, governance structures, and reporting mechanisms for leadership.
• Identify performance improvement opportunities across Product, Engineering, Operations, Account Management, Support, Infrastructure, IT, and Security.
• Assist in managing the COO Office, including board materials, business reviews, and executive communications.

Requirements

• 8+ years of experience in top-tier strategy consulting, strategy and operations in a high-growth tech firm, or as a Chief of Staff to a COO or CEO.
• Proven track record of leading complex strategic initiatives to completion.
• Strong analytical, structured problem-solving, and program management capabilities.
• Ability to influence senior leadership and drive alignment without direct authority.
• Experience preparing high-level presentations for executive teams and boards.
• Ability to work autonomously in fast-paced, ambiguous environments.

Nice to have

• Professional background in Travel or FinTech SaaS.

Skills & tools

• Strategic analysis
• Program management
• Executive reporting
• Stakeholder management
• Cross-functional leadership

Practical notes

Navan provides a comprehensive benefits package including healthcare, retirement savings, equity plans, and paid parental leave. The company mandates a four-day in-office work week. Applicants requiring disability-related accommodations during the hiring process may contact talent-accommodations@navan.com. All official communication will come from @navan.com, @navan.tech, or @talent.navan.com domains.