Pathology Support Coordinator

About the role

This position involves reviewing pathology data for accuracy and completeness to support specialized testing. You will interpret medical reports and manage sample information to ensure quality control for critical diagnostic services.

Key facts

What you'll do

• Examine case information, including data from laboratory information management systems, to verify the accuracy and completeness of pathology tissue samples for Signatera and Altera testing.
• Analyze pathology reports, clinical notes, and other diagnostic findings to accurately record data for each tissue sample.
• Work with colleagues to address and resolve any identified data discrepancies.
• Place necessary holds or notes on cases with non-conforming samples, inconsistencies, or missing details, and escalate issues for prompt resolution.
• Confirm cancer types for the reporting team prior to report issuance, using email and spreadsheets.
• Achieve daily targets for case processing.
• Participate in interdepartmental meetings.
• Provide input for process and workflow improvements.
• Review and adhere to all standard operating procedures.
• Handle protected health information (PHI) in both paper and electronic formats, completing required HIPAA/PHI privacy training.

Requirements

• High School Diploma or equivalent.
• A Bachelor's or Associate's degree is preferred.
• A minimum of 2 years of experience in the medical industry, with a preference for pathology-related roles.
• Prior experience with data entry is mandatory.
• Typing speed of at least 45 words per minute with high accuracy.
• Strong written and verbal communication abilities.
• Excellent critical thinking skills and sound judgment.
• Ability to perform tasks with a high degree of accuracy and attention to detail.
• A positive attitude and ability to collaborate effectively with others.

Skills & tools

• Proficiency in using laboratory information management systems (LIMS).
• Familiarity with data entry and quality control processes.

Practical notes

• Natera provides comprehensive benefits including medical, dental, vision, life, and disability insurance.
• Employees and their immediate families receive free testing, along with fertility care benefits.
• Additional benefits include pregnancy and baby bonding leave, 401k, and commuter benefits.
• A generous employee referral program is available.
• Natera is an Equal Opportunity Employer and values diversity.
• All qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability, or any other legally protected status.
• Qualified applicants will be considered regardless of criminal histories, consistent with applicable laws.
• Natera will only contact candidates using an @natera.com email domain. Communications from other domains are fraudulent.
• Natera does not request interviews via text message or ask for personal information before speaking with a recruiter and hiring team.