Enterprise Account Manager

About the role

Nanonets agents automate business process workflows, including accounts payable, order management, and supply chain, with a focus on accuracy in handling unstructured data. The Enterprise Account Manager owns enterprise customer relationships to drive revenue growth and expansion from initial engagement through renewal. Success in this role depends on partnership with Customer Success and collaboration across Solutions, Product, and Sales.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

The enterprise customer lifecycle is owned from POC kickoff through renewal to build commercial relationships and align executive stakeholders. Customer inquiries and product support are routed first to the Customer Success Manager for early expansion discussions, escalating only when necessary to Engagement Manager or Solutions. Collaboration with Solutions, Product, and Sales aligns customer needs with long-term growth opportunities by integrating product capabilities into account plans. Metrics such as expansion ARR, renewal rate, and NRR are tracked and reported to monitor account performance and guide strategic actions.

Requirements

Candidates hold three to five or more years of experience in Account Management, Customer Success with a commercial focus, or Account Executive roles, preferably in SaaS, AI, or automation environments. Demonstrated experience driving expansion or growth within existing customer accounts is required to nurture long-term value. Proven ability to run commercial conversations and negotiations ensures deals are structured and closed effectively. Comfort working alongside technical or solutions-led teams is necessary to translate product capabilities into customer value. Strong stakeholder management and communication skills are essential, including experience navigating executive relationships to influence outcomes. Thriving in a fast-paced, ambiguous startup environment is expected to manage shifting priorities and complex workflows.

Nice to have

Experience working with AI, workflow automation, or API-driven products is valued for contextual account planning. Familiarity with usage-based or value-based pricing models supports discussions on flexible commercial terms. Background in mid-market or high-velocity enterprise sales motions helps adapt strategies to diverse customer profiles.

Practical notes

Work is conducted from Bengaluru, subject to India local employment rules and operational constraints. Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

Roles of this type focus on managing and growing accounts within established enterprise environments. Success depends on fluency in tools for data processing, automation, and customer relationship management. Fluency in these tools supports efficient execution and accurate reporting. Understanding of enterprise sales motions and compliance considerations is common in this field. Collaboration across cross-functional teams is typical to align product, sales, and customer outcomes.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.