Michael Richardson

Designed and developed tier-zero disaster recovery infrastructure supporting highly available production services. Built cloud-native backend platforms using Kubernetes, AWS, GCP, Golang, Postgre SQL, Type Script, and React. Developed internal developer tooling, CI/CD automation, observability integrations, and operational dashboards.

Worked across infrastructure, reliability engineering, and distributed systems supporting business-critical workloads. Leveraged AI-assisted development workflows to improve engineering productivity and software quality.

Directed technology strategy while overseeing operational systems supporting company-wide business functions. Led development of custom enterprise software for ecommerce, logistics, inventory management, publishing, and customer service. Modernized business processes through workflow automation and cloud integration.

Managed technology initiatives spanning software engineering, infrastructure, reporting, and operational efficiency. Partnered with executive leadership to align technology investments with long-term organizational goals.

Administered enterprise software platforms supporting healthcare and nonprofit operations. Supported Salesforce, payroll, databases, and enterprise security infrastructure. Developed internal applications that streamlined IT service management and business workflows.

Led technology initiatives supporting fundraising, public engagement, branding, and organizational communications. Developed web applications, event management systems, and reporting tools. Managed mobile technology deployments and organizational analytics initiatives. Collaborated with leadership to improve technology adoption across departments.

Managed headquarters technology operations and end-user support. Delivered technology training for staff while overseeing inventory management and operational logistics. Implemented improvements to organizational technology processes and support services.

Provided tutoring, mentoring, and conflict resolution support for students. Collaborated with educators to improve student engagement and academic success. Developed a lasting commitment to educational equity and student achievement.