Senior Risk Strategist

About the role

Mercury is building a comprehensive financial platform for startups. We aim to provide the most straightforward and secure banking experience for entrepreneurs. This role is crucial for understanding our users and their interactions with our product to ensure that stellar banking experience.

Key facts

What you'll do

• Lead the development and implementation of fraud prevention strategies across various payment methods and fraud types, including ACH, checks, RTP, account takeovers, and onboarding.
• Drive the expansion of Mercury's Personal Banking fraud program, applying consumer fintech knowledge to create effective controls for individual account holders.
• Utilize data analysis to design fraud defenses, reduce risk exposure, and enhance customer experience while managing competing priorities.
• Collaborate with Compliance and Legal teams to ensure all solutions meet regulatory standards.
• Coordinate with Product, Engineering, and Operations teams to build and deploy scalable risk management solutions.
• Act as a subject matter expert in fraud, proactively identifying weaknesses and driving improvements across all fraud programs.
• Establish and monitor key performance indicators to evaluate the effectiveness of risk measures and their impact on customers.
• Take initiative to identify issues, build compelling cases for action, and see projects through to completion.

Requirements

• A minimum of 6 years in an analytical position, with at least 4 years focused on fraud detection and strategy. Consumer fintech experience is highly preferred.
• Demonstrated success in creating and executing fraud strategies for multiple payment channels and fraud categories such as ACH, checks, RTP, onboarding, account takeovers, and friendly fraud.
• Hands-on experience contributing to consumer banking fraud initiatives, including understanding consumer fraud patterns and relevant regulations.
• Proficiency in customer risk scoring, modeling, and process automation.
• Strong SQL skills and the ability to translate data insights into strategic plans.
• A proven history of balancing risk, compliance, and customer experience in cross-functional environments.
• Excellent communication abilities to clearly explain complex risk concepts and provide actionable recommendations.
• The capacity to operate effectively with incomplete information and make sound decisions.
• A high degree of self-motivation and a strong work ethic.
• A curious and growth-oriented mindset, with a desire to work on fraud challenges throughout their lifecycle.

Nice to have

• Experience with friendly fraud.

Skills & tools

• SQL

Practical notes

• US employees (any location) base salary range: $200,700 - $250,900
• Canadian employees (any location) base salary range: CAD $189,700 - $237,100
• Total rewards package includes base salary, equity, and benefits.
• Mercury is an Equal Employment Opportunity employer and values diversity and inclusion. Reasonable accommodations are available for applicants with disabilities.