With over 30 years of experience in Enterprise IT operations and Infrastructure/Application management, I bring a wealth of expertise in executive leadership, strategic planning, and business development. My journey has been marked by a commitment to operational excellence, agile transformation, and fostering innovation to drive digital transformation for clients across various industries.
ISRAA INVENTIONS PVT LTD.
Led IT operations and planning strategy, driving a 17% reduction in operational expenses through delivery optimization and implementing lean methodologies for enhanced efficiency.
IBM India Ltd.
Managed comprehensive Midrange Infrastructure for Air Canada, resulting in significant cost savings through script based automation and enhanced operational efficiency through agile processes and resource optimization.
IBM India Ltd.
Directed application and tools management projects for clients like BHP Billiton and NA industrial Sector accounts, ensuring seamless alignment with business strategies and exceeding end-user satisfaction.
Hewlett Packard India Ltd.
Spearheaded process management initiatives, resulting in reduced unplanned outages and improved customer satisfaction. Digital Transformer Professional Home Depot Part of design team for Home Depot's tools section's digital evolution, implementing a user-friendly mobile app, streamlined self-checkout, and advanced inventory tracking. Leveraging cloud computing and collaboration tools, optimized operations, boosting sales and customer satisfaction.
CognAILabs
Remote
Founder of a virtual organization and innovation hub that serves as a launchpad for students and early-career professionals passionate about AI, Data Science, Automation, and Emerging Technologies. Fosters an environment of peer learning, creativity, and technical empowerment.
IREAD Foundation
Lead an NGO dedicated to women empowerment, tech-literacy, and student upliftment. Training women from underprivileged and rural communities to adopt digital tools and supporting academically outstanding students from financially weak backgrounds.
MS
Located in Buffalo, NY.
Masters
BTech
Proficiency in Microsoft technologies, including server infrastructure, networking, and system administration.
Skills in network fundamentals, routing and switching, network access, and security fundamentals.
Understanding of Agile methodologies for iterative development and collaboration.
Ability to empathize with users, define problem statements, ideate creative solutions, and prototype.
Structured approach to IT service management and process optimization.
GDPR, ISO, etc.
Colleges & Universities
Collaborated with academic institutions to enhance digital readiness and mentor faculty/students in AI, ML, and Data Science.
Managed large-scale hospital IT ecosystems, ensuring infrastructure uptime and compliance with healthcare regulations.
Modernized inventory and asset management systems with automation for real-time tracking and supply chain visibility.