Key Account Manager, Global Strategic Partnerships

About the role

You will oversee a global strategic account, acting as the primary point of contact while coordinating with internal cross-functional teams. Your focus is on building deep client relationships, identifying growth opportunities, and delivering solutions that address the specific business needs of your partners.

Key facts

What you'll do

• Manage and expand revenue for a major global account by hitting ambitious growth targets.
• Develop and execute comprehensive strategic account plans.
• Lead contract negotiations, pricing model discussions, and renewal processes.
• Facilitate business reviews and use data-driven insights to guide decision-making.
• Coordinate across departments to connect ideas and support innovation for the client.
• Identify and execute on cross-selling and upselling opportunities.
• Influence stakeholders at various levels within a matrixed organization.

Requirements

• 10+ years of experience in commercial account management.
• Expertise in fintech, banking, payments, and money movement.
• Experience in card issuing, acquiring, or processing.
• Proven track record of managing global clients with multi-region stakeholders.
• Strong communication skills for interpersonal, verbal, and written interactions.
• Ability to work on-site in the London office every Tuesday and Thursday.

Nice to have

• Experience with Buy Now, Pay Later (BNPL) services.

Skills & tools

• Strategic account planning
• Contract and pricing negotiation
• Data modeling and growth planning
• Cross-functional collaboration
• Financial services industry analysis

Practical notes

• Benefits include private medical and dental coverage, a retirement savings program with company contributions, and equity in the company.
• Includes a monthly remote work stipend, annual development stipend, and family-forming benefits with up to 20 weeks of parental leave.
• Hiring process: Application, recruiter call, hiring manager call, virtual onsite (4-5 interviews), and a team presentation.
• Recruiter: Lou Devlin. No agencies.