Senior Full Stack Software Engineer

About the role

LivePerson is currently seeking a Senior Full Stack Software Engineer to join their growing engineering team based in Berlin, Germany. This position plays a central role in shaping the customer engagement platform that serves businesses worldwide. The engineer will be responsible for designing, building, and maintaining features that power real-time conversations between brands and their customers. You will collaborate with talented peers across multiple disciplines to deliver software that is reliable, scalable, and user-friendly.

Key facts

What you'll do

Design and implement new features for LivePerson's customer engagement platform using modern web technologies and best practices.

Build and maintain reusable frontend components that improve development velocity and consistency across the engineering organization.

Write clean, well-tested code following established coding standards and contributing to the team's overall quality benchmarks.

Collaborate closely with product managers and designers to translate complex business requirements into clear technical specifications.

Participate actively in code reviews to ensure code quality, share knowledge, and help teammates grow their skills.

Troubleshoot and resolve production issues by diagnosing root causes and implementing lasting, well-documented fixes for the team.

Optimize application performance across the stack, ensuring low latency and high availability for all end users globally.

Contribute to architectural decisions that shape the long-term direction and scalability of the customer engagement platform.

Mentor junior engineers by providing guidance, conducting pair programming sessions, and supporting their ongoing professional development.

Document technical designs, API contracts, and system behavior to keep the entire team aligned and informed.

Work with data engineering teams to integrate analytics and insights into the product for continuous improvement.

Stay current with emerging technologies and industry trends, recommending improvements that keep the platform competitive and modern.

Requirements

Proven experience as a full stack developer with a strong background in both frontend and backend software engineering.

Proficiency in JavaScript and TypeScript, including experience with modern frameworks and libraries for building dynamic user interfaces.

Solid experience with RESTful APIs and designing server-side services using a backend language such as Python, Java, or Node.js.

Familiarity with cloud platforms like AWS or Azure and deploying applications using containerization and orchestration tools such as Docker.

Strong understanding of database systems including relational databases and NoSQL stores, with hands-on experience in query optimization.

Demonstrated track record of working effectively in agile development environments with iterative delivery cycles and cross-functional collaboration.

Excellent problem-solving skills combined with the ability to work independently and take ownership of complex technical challenges.

Bachelor's degree in computer science or a related field, or equivalent practical experience gained through professional work.

Experience with version control systems, particularly Git, and familiarity with branching strategies and code review workflows.

Strong communication skills with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.

Nice to have

Experience with real-time communication systems, WebSocket protocols, and messaging infrastructure for high-throughput conversational applications.

Knowledge of CI/CD pipelines, automated testing frameworks, and continuous integration practices that support rapid and reliable releases.

Familiarity with microservices architecture and event-driven system design patterns using message brokers and asynchronous communication.

Previous experience working in a customer experience, conversational AI, or messaging platform company is highly valued.

Understanding of security best practices including authentication, authorization, data encryption, and compliance with industry standards.

Skills & tools

JavaScript and TypeScript as core languages for building interactive and responsive web applications at scale.

React or a similar modern frontend framework for crafting component-based user interfaces with strong state management.

Node.js or Python for backend service development, API creation, and server-side logic implementation.

SQL and NoSQL databases including PostgreSQL or MongoDB for data storage, querying, and retrieval operations.

Docker and Kubernetes for containerization, orchestration, and managing deployment workflows in cloud environments.

Git for version control, collaborative code management, and maintaining a clean and organized codebase history.

REST and GraphQL for designing and consuming APIs that enable communication between frontend and backend services.

Agile project management tools such as Jira or Linear for tracking tasks and coordinating team workflows.

Practical notes

The role is based in LivePerson's Berlin office, with a hybrid work model that combines in-office and remote days.

Candidates should be prepared to work within Central European Time zone hours and coordinate with global team members.

The hiring process includes technical interviews, a coding assessment, and cultural fit discussions with the engineering leadership team.

LivePerson values diversity and inclusion, encouraging applicants from all backgrounds and experiences to submit their candidacy.

The team offers regular knowledge-sharing sessions, internal tech talks, and opportunities to attend industry conferences and events.