Revenue Operation Analyst

About the role

Levelai is a Series B startup backed by Battery Ventures that focuses on AI-driven customer service solutions. We are seeking a Revenue Operations Analyst to manage our internal systems and optimize the technology that supports our go-to-market teams.

Key facts

What you'll do

• Create and track operational workflows for go-to-market teams to ensure visibility into performance goals.
• Resolve process bottlenecks and improve communication between Sales, Marketing, and Customer Success departments.
• Manage the administration and configuration of our technology stack, including Gong, Salesforce, Hubspot, ZoomInfo, LinkedIn Sales Navigator, and Apollo.
• Build and update dashboards to track revenue performance and provide data-driven insights to stakeholders.
• Assist with Deal Desk operations, sales forecasting, commission planning, and internal enablement initiatives.
• Provide technical troubleshooting and training for end-users regarding our software platforms.
• Maintain data hygiene, enrichment, and integrity across the entire lead lifecycle.
• Identify and implement system improvements to increase scalability and operational efficiency.

Requirements

• Minimum of 3 years of experience in Revenue Operations or Sales Operations, ideally within a B2B or SaaS environment.
• Demonstrated history of supporting enterprise-level enablement programs, specifically in remote work environments.
• Advanced proficiency in Google Workspace, including complex spreadsheet management and presentation creation.
• Strong ability to manage multiple projects simultaneously while maintaining high attention to detail.
• Experience assessing go-to-market effectiveness and presenting data to support performance improvements.
• Understanding of marketing operations, including funnel management, segmentation, and workflow design.
• Ability to collaborate effectively across Finance, Sales, Marketing, and Customer Success teams.

Skills & tools

• Salesforce (SFDC)
• Hubspot
• Gong
• CPQ
• ZoomInfo
• LinkedIn Sales Navigator
• Apollo
• Outreach
• Google Workspace
• Data enrichment tools

Practical notes

This role is based in India. As a Series B company founded by veterans from Amazon Alexa, Facebook, Google, Figma, and Freshworks, we prioritize candidates who can demonstrate a technical background and a strong grasp of SaaS revenue cycles.